Corporate Actions Officer

Job Title: Corporate Actions Officer

Location: Toronto, ON

Duration: 1 year

Schedule: M-F 8:30 AM-5 PM

Location: Hybrid – two days a week in office

Job Responsibilities:

• Securities Fixed Income Operations has an exciting opportunity where Innovation is more than a buzzword, where Talent Development is foundational, and where a Culture of diversity, individuality, and engagement is of primary focus.
• The opportunity is in the form of Operations Analyst, Fixed Income team. Below are accountabilities and requirements.

Accountabilities:

Innovation

• Contribute to an environment of innovation that leads to working smarter and simpler.
• Develop a mindset of critical thinking, risk management, and understanding the needs of clients and internal business partners.

Culture

• Embrace diversity, respect one another, and contribute to an environment where team members look forward to coming to work each day.
• Recognize team members as more than just a fellow staff member, and appreciate their individuality as a person.

Functional Responsibilities:

• The position is responsible for a variety of key operational processes in the Fixed Income Asset Servicing team within Securities.
• As a Corporate Actions Officer, you will participate fully as a member of the team and contribute to a positive work environment. You will be responsible for the correct and timely processing of corporate action transactions, tax reporting, and other functions. As a Corporate Actions officer, you’ll play an important role in acting as a direct contact and problem solver for clients and business partners.
• Develop an understanding of the fixed-income domestic and international market.
• Receive all corporate action notifications from the custody network, examine and investigate further to ensure accurate and timely entry into the corporate action dashboard.
• Ensure corporate actions are accurately processed including asset set-up, tax implications, and book value adjustments.
• Monitor coupon record changes and reconcile income received to custodian records.
• Processing mandatory and voluntary Corporate Actions.
• Ensure all affected clients and stakeholders are notified on a timely basis.
• Managing and resolving exceptions arising from settlement discrepancies and resulting from feed issues that create exceptions.
• Develop and maintain working relationships with internal and external partners for the purposes of delivering optimal customer service.
• Identify, recommend, and assist in implementing processes/controls/productivity improvements.
• Initiate and/or participate in projects – identify test cases, communicate project status, and execution of test cases to ensure project objectives are met in a timely manner.
• Assist in the analysis, development, testing, and implementation of operating and process improvements.
• Ensure written procedures of new/current processes are captured and updated routinely.
• Execute ad-hoc non-routine requests.
• Ensure all escalation policies are observed under the policy.
• Provide a high level of service in assisting process partners to identify, locate, and resolve differences.

Must-Have:

• Sound knowledge of Fixed Income market settlements & Asset servicing.
• 2-3 years Capital Markets Operations experience.
• Experience in handling corporate actions and coupons.
• Ability to manage responsibilities through exceptional organizational, time management, interpersonal, and analytical skills.
• Ability to meet SLA's.
• Advanced knowledge of MS suite of software applications.

Nice To Have:

• Excel – VBA experience.
• Hands-on experience with Bloomberg, Reuters, and other market data products.

Notes:

• Extension possible: strong.
• Conversion Possible: strong.
• Work with depositories (DTC), communicating with sales desk traders daily, completing reconciliations.
• Training: 3-4 weeks – hybrid.

About The Company:

• Top 10 banks in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.