Coordinator, Technical Services

Allied is looking for a Coordinator, Technical Services to join our Technical Services team in Vancouver. At Allied, everything starts with purpose. In the role of the Coordinator, Technical Services, you will support the Allied team through the coordination and administration of departmental initiatives, capital projects and building improvements, and supporting the building operations team to ensure the smooth day-to-day operation of our buildings. In effect, you support the physical realization of Allied’s vision to enhance the vitality and humanity of cities. Who are you? We are building upon our achievements at Allied, and the future is exciting. How can we be so sure? We have people like you: engaged professionals who consistently deliver their best. Throughout your professional career, you have stood out for your pursuit of excellence. You are self-motivated, take ownership and lead by example. In doing so, you elevate your team and collaborate towards your collective goals. Above all, you are excited by Allied’s mission and the contribution we make to enhance urban environments.

What will you do?

• Strengthening departmental communications and tools to improve processes and efficiency between the Technical Services team and both internal and external stakeholders.
• Maintain project data and systems information, ensuring all files are complete and accurate, have valid and executed documentation, and are properly recorded in SharePoint.
• Assist with the day-to-day coordination of vendor work to ensure user concerns are addressed in a timely manner and service levels are maintained.
• Maintain cost tracking sheets and update as projects are approved.
• Coordinate, plan, and monitor (with users and service providers) the Annual Fire Drills, Annual Fire Alarm and Sprinkler Inspections, Annual Infrared Inspections, and other required life and safety requirements.
• Coordinate, plan, and monitor the Asbestos Management Program removal at site level with building operations team and users if required.
• Organize and manage requests for uniforms, equipment, PPE, and other essential supplies.
• Assist in the management and coordination of users, stakeholders, and vendors including dealing with day-to-day questions and concerns including billing issues, accounts receivable, accounts payable, vendor purchase orders, among others.
• Ensure vendor records (worker’s compensation insurance) are up to date in Yardi.
• Support the UEPs in generating Service Contracts and Fee Schedules.
• Support and maintain the on-call escalation list with the Technical Services Supervisor or Manager.
• Other duties as assigned.

Project Management

• Support the development of project plans and budgets.
• Manage all project-related administration and documentation, ensuring accuracy and completeness.
• Issue all jobs, contracts, and purchase orders in Yardi for Technical Services & Construction, including budget or contract change orders.
• Coordinate with relevant Technical Services team members to ensure project timelines and expectations are met; follow up as necessary.
• Actively pursue documentation and information required prior to project start dates.
• Work with the Technical Services team to ensure project information is complete and accurate.
• Track and communicate key milestones and project updates.

Office Services

• Attend to the front desk to welcome office visitors.
• Arrange, record, and accept courier packages.
• Facilitate office supply orders.

What are we looking for?

• At least 2 years of experience in a fast-paced customer service environment, front line dispatch services, or general administration experience.
• Strong computer skills with excellent knowledge of MS Excel and MS Word.
• Strong organization and multi-tasking skills with attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Strong verbal and written communication and people skills, including a proven ability to build relationships.
• Ability to perform special projects while also performing the day-to-day duties as assigned.
• Previous Yardi experience is an asset.

The salary range is $64,000 - $75,000 a year. Individual pay is determined by work location and other factors, including relevant experience, education/training, and internal equity. Note: The listed salary range does not reflect total compensation and rewards. We encourage all qualified candidates to apply.