Coordinator, Research and Intelligence

Position Overview

The Coordinator, Research and Intelligence is responsible for providing research and analytics support.

Key Accountabilities

1. Conduct and compile research on specific clients, competitors, or prospects from both publicly available information, internal databases, and research tools.
2. Support matter-related queries and research requests for internal marketing, client development and business development workstreams and initiatives.
3. Support the team on strategic projects and ad-hoc research requests and provide research support on key pitches and proposals.
4. Produce and maintain standard reports through Google Analytics, social media, and Vimeo, for lawyers and MBD team.
5. Leverage Google Analytics, Power BI, Google Data Studio, in-house intel, third-party software, and market analysis to produce and maintain marketing analytics dashboards and reports on marketing and BD initiatives.
6. Provide backup to team members on client financial reporting.
7. Respond to ad-hoc analytics and research queries, including on specific competitors, clients or prospects.

Attributes & Experience

1. Post-secondary degree or diploma, or equivalent experience to successfully complete the essential requirements of the role.
2. Two years of related experience, preferably in a professional services firm or a consulting firm. Working knowledge of research tools/databases such as CapitalIQ / Bloomberg / Pitchbook is a must.
3. Minimum 6 months of hands-on experience producing dashboards and reports on Power BI. Looker Studio and/or Google Analytics is an asset.
4. Proficient in MS Office product suite (which includes a strong working knowledge of PowerPoint, Outlook, Excel and Word.)
5. Research and analytics experience is preferred.
6. Strong client service orientation combined with the ability to manage multiple client needs at the same time.
7. Strong organizational, time management and project management skills to effectively prioritize and meet deadlines with minimal supervision.
8. Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels within the organization.
9. Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
10. Careful attention to detail with strong problem-solving skills, intellectual curiosity and analytical acumen.
11. Strong mathematical and analytical skills, with the ability to break down problems into single and manageable components, as well as complex data sets to parts. A high level of comfort with ambiguity and experience in "connecting the dots" across a number of themes.
12. Must be able to take initiative, be self-motivated and work calmly in high pressurized situations.
13. Determined with a can-do approach. Willingness to learn new digital tools.
14. Sound judgment including the ability to deal with confidential information with utmost discretion.

Additional Information

This position is part of our hybrid work model with 3 days in the office per week. As part of our onboarding, new hires are required to be in the office more often for the first few months of employment to ensure they receive the requisite cross training.