Coordinator, In-Home Technology - Surrey

Salary range: The salary range for this position is CAD $24.76 - $32.50 / hour.

Why Fraser Health?

We are currently looking to fill a Relief Full Time opportunity for a Coordinator, In-Home Technology located in Surrey, BC.

Experience the exceptional benefits of working with us including:

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes.
• Additional employee discounts and perks available.
• Eligibility based on employment status.

Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Coordinator, In-Home Technology, coordinates In-Home Technology Program activities for an assigned local service area to support community clients to safely remain at home.

Responsibilities:

• Coordinates the activities involved in assessing the need of In-Home Technology equipment including supporting individuals with determining best In-Home Technology solutions.
• Coordinate the acquisition and installation of recommended technology solutions in clients' home.
• Provide hands-on supports and guidance to clients during the setup and integration of new technology.
• Ensures appropriate documentation and activities involved in activating In-Home Technology, maintenance and financial transaction records are completed.
• Provides information regarding the benefits and features of the In-Home Technology Program to community groups, potential clients, and other members of the health care team.
• Engagement of primary care providers, Specialized Community Services (Home Health, MHSU) to recommend additional home and community services to clients.
• Trains and evaluates the performance of assigned In-Home Technology Program staff.
• Monitors, analyzes and evaluates program activities and results. In collaboration with the Manager, identifies areas of future opportunities or concern and develops and initiates appropriate follow up activities; ensures ongoing issues of concerns are referred to the Manager.
• Liaises with other agencies and communities within assigned areas, in support of integrated regional services and efficient utilization of resources. Identifies for the Manager, strategies to meet service requirements.
• Participates in the development, implementation, evaluation and revision of goals and objectives and policies and procedures for the In-Home Technology Program.
• Performs other related duties as required.

Qualifications:

Education, Training, and Experience:

Certificate in Business Administration, Information Technology, or related discipline plus three (3) years' recent, related experience in a service or volunteer organization or an equivalent combination of education, training and experience.

Valid B.C. Driver's license and access to a personal vehicle for business related purposes.

COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated ability to plan, organize and problem solve.
• Demonstrated ability to supervise and to teach.
• Demonstrated ability to communicate effectively, both verbally and in writing, including delivering presentations to groups.
• Demonstrated proficiency in the use of personal computers and ability to operate related equipment.
• Physical ability to carry out the duties of the position.