Coordinator, Human Resources

Job Description

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

This position is based out of Calgary. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Human Resources Coordinator, you will be:

Local HR Support – Calgary Office

1. Provide general HR administrative support, including onboarding preparation and follow-up, maintaining employee records, and processing HRMS transactions (e.g., new hires, changes, terminations, and payroll inputs).
2. Act as the first point of contact for Calgary firm members for HR-related inquiries (excluding shared services matters), ensuring timely and helpful resolution. Escalate complex matters to the appropriate HR Business Partner or Manager.
3. Support onboarding of Calgary-based MT Services and Paraprofessionals, including creating orientation schedules, hosting HR orientation sessions, and coordinating required training.
4. Manage local offboarding activities, including resignation and termination processes, coordinating exit interviews, and processing related HRMS transactions.
5. Monitor probationary and contract end dates, follow up with managers, and process related employment changes.
6. Submit and track overtime sheets for Calgary employees, liaising with Payroll as needed.
7. Coordinate local engagement initiatives and wellness activities.
8. Maintain and update local HR resources, manuals, and templates.
9. Support the Calgary HR Manager and HR Director as needed.
10. Maintain confidentiality, professionalism, and equity in all interactions.

National HR Program and Project Support

1. Assist in the coordination and delivery of national HR programs that fall outside of our HR Centres of Expertise, including:
   • Supporting the rollout of new initiatives and tools.
   • Participating in or leading the coordination of special projects, including timelines, research, documentation, and communication.
   • Providing project updates to HR Leads and escalating concerns as needed.
2. Act as a liaison between the national HR team and other departments (e.g., IT, PR, Facilities) to support consistent national implementation of HR processes.
3. Assist with drafting internal communications related to HR programs and processes.
4. Contribute to continuous improvement efforts and help identify process enhancements that support better service delivery and efficiency.

HR Service Delivery

1. Respond to HR tickets submitted by employees and leaders, ensuring consistent and high-quality service in accordance with service level expectations.
2. Accurately log, track, and close HR service tickets in the system.
3. Work closely with the broader HR team to ensure alignment and knowledge sharing across locations.
4. Flag recurring issues and contribute ideas for streamlining responses or improving the knowledge base.

As our ideal candidate, you will distinguish yourself by the following profile:

1. Post-secondary diploma or degree in Human Resources, Business Administration, or a related field.
2. Minimum 3 – 5 years’ HR experience, ideally acquired in a law firm, professional services, or similarly fast-paced, client-focused corporate environment. Experience in legal, consulting, accounting, or financial services firms is highly preferred.
3. Working knowledge of Canadian employment legislation.
4. CHRP designation is an asset, but not required.
5. Demonstrated ability to learn quickly, shift priorities, and manage multiple tasks in a fast-paced environment.
6. Proactive and action-oriented with strong organizational and problem-solving skills.
7. Exceptional interpersonal and communication skills, both verbal and written.
8. Strong attention to detail, with excellent grammar, spelling, and proof-reading skills.
9. High level of discretion and confidentiality when handling sensitive information.
10. Strong proficiency in MS Office Suite.
11. Comfortable using HR systems and tools (e.g., UltiPro, ServiceNow, Workday).
12. Experience with project coordination or supporting national initiatives is a plus.
13. A team player who thrives in a collaborative environment and builds positive working relationships across locations.

As a member of the McCarthy team, you will have access to:

1. Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
2. Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
3. A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
4. Strong community involvement and a commitment to equity, diversity and inclusion.
5. A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply:

External candidates are encouraged to apply online. All Internal applicants must apply directly through our internal careers portal on Espresso.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.