Coordinator, Communications

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Coordinator, Communications is responsible for editorial content creation for both internal and external audiences. They are a storyteller who can produce compelling communications that amplify the Holts' brand and engage/connect employees to company strategy, mission and values.

Specific responsibilities include (but are not limited to) the following:

• Write, edit and create content for a variety of communications channels, including newsletters, digital screens, town halls, leadership key messaging and briefing notes, intranet, social media, video, media statements, etc.
• Create and distribute the weekly employee newsletter and continually look for ways to boost readership.
• Intake, prioritize, edit and offer solutions for communication requests from internal teams, including Human Resources, Marketing, IT, and Store Experience.
• Assist in developing and implementing communications strategies and tactics designed to further company objectives.
• Monitor the company's online presence and reputation and flag any issues/opportunities.
• Research opportunities to amplify our brand (media, awards, conferences, community stakeholders, etc.) and stay up to date on industry trends to ensure all strategies and practices are current.
• Help coordinate internal events (town halls, leadership meetings, manager calls, etc.), including monitoring the critical paths, organizing event logistics, developing materials and key messages, and tracking results and feedback.
• Identify and recommend opportunities for the improvement of processes and communications.
• Handle administrative tasks such as invoice reconciliation, expense reports, budget & expense tracking for Corporate Affairs.
• Support and adhere to a set of communication brand standards and guidelines.
• Work with French translation to ensure timely publishing of communications in both official languages.
• Other duties and projects as assigned.

The ideal candidate:

• Post-secondary degree in corporate communications, English, journalism, or equivalent work experience.
• 2-3 years of post-university work experience.
• Confident and effective written and verbal communication skills.
• Demonstrated leadership and influencing skills with the ability to get things done.
• Excellent interpersonal skills and a team player.
• Keen eyes and ears for people first storytelling.
• Is adaptable and comfortable with ambiguity and change.
• Highly service-oriented with exceptional organizational and follow-up skills.
• Passionate about fashion and luxury retailing.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.