COO (SaaS Company)

This company, a rapidly expanding SaaS company headquartered in Vancouver, seeks a Chief Operating Officer (COO) to join its leadership team. The COO will be instrumental in driving the company's growth trajectory, particularly as it prepares for Series A fundraising and expansion. Reporting directly to the CEO, the COO will oversee internal operations, ensure departmental alignment, and spearhead Revenue Operations (RevOps) and Product Operations to meet ambitious growth targets.

Embodying the core values of innovation, boldness, and authenticity, the COO will cultivate a culture of collaboration and achievement within the organization. Prioritizing mindful leadership, they will mentor and guide department leaders towards shared objectives while fostering a high-trust, transparent, and psychologically safe environment for all employees.

Key responsibilities include setting the company's vision and strategy in collaboration with the CEO, aligning departmental goals with overarching objectives, and actively promoting the company's brand and reputation through strategic partnerships and community engagement. Additionally, the COO will play a pivotal role in nurturing diversity and inclusion within the organization, contributing to its collective success.

Ideal candidates will possess a Bachelor's degree in Commerce or related fields, with an MBA preferred, along with a minimum of 10 years of experience in go-to-market or revenue operations within high-growth SaaS environments. Demonstrated success in scaling startups, along with exceptional analytical, strategic, and communication skills, are essential.

In addition to a competitive compensation package, including a performance-based bonus and stock options, this company offers a hybrid work environment, comprehensive benefits, and opportunities for professional development. The interview process, characterized by transparency, includes multiple rounds focusing on alignment, operational growth, leadership style, culture fit, and a board interview. The company is committed to diversity and inclusion, making accommodations as necessary during the interview process.