Contract Supervisor, Distribution & Warehouse

Job Description:

Who We Are:

At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same.

Under the direct supervision of the Mississauga Distribution Centre Manager, this role will oversee the day-to-day operation of the Mississauga Distribution Center, focusing on continuous improvement in executing activities of the distribution Centre. Order Fulfillment on time and in full, right the first time. This will be a 6 month contract role.

Key Responsibilities:

• Develop and maintain a high level of morale and dedication within the hourly staff at the Mississauga Distribution Centre
• Provide support and guidance to the Mississauga Logistics and CSR Specialists as required
• Provide support and guidance to the Shipping Office as required

Daily Responsibilities:

• Oversee the daily operation of the Mississauga Distribution Centre
• Reception and workload planning and execution
• Coaching and Developing of Hourly Employees
• Manage KPI’S of Hourly Employees
• Maintain SOP’s accuracy
• Support Shipping office staff by troubleshooting system/order processing concerns
• Ensure customer returns are managed daily
• Manage all transportation appointments inbounds and outbounds directly with carriers
• ADHOC planning and supporting last minute urgencies
• Maintaining Payroll in Kronos for Hourly Staff
• Managing Hourly Vacation and Absence schedule
• Ordering of Supplies (Cheps, White Boards, Tape, Wrap, Plastic Pallets)
• Assist with any special project planning and execute any implementation as required
• On floor support 70% and 30% administrative support
• Manage day-to-day communication with external and internal customers in an effective and timely manner
• Owner and point of contact for any CBA related issues
• Maintain Operating Budgets
• Other Duties, Projects and requirements as identified by the business or leader

Inventory Control’s Compliance & Accuracy

• Execute daily Cycle counting program
• Conduct Inventory Counts and reconciliations
• Responsible for accurate inventory controls
• Ensure Inbound Receiving Accuracy and communicate effectively receiving errors to operators
• Manage noncompliant receipts from production facilities
• Verification of Import products as they arrive daily and communicate with Logistics and CSR Specialists
• Ensure product holds and releases are actioned as required, and communicated
• Ensure notes are put into the system with dates and reasons for holds
• Report Non-Wine receiving discrepancies to Wine Rack /RJ Merchandising Manager
• Identify opportunities to increase control and accuracy
• Investigate pick ticket issues along with inventory issues
• Ensure we follow FEFO/FIFO
• Issue NCR’s to vendors
• Inventory at Risk Management Controls
• Ensure customer return and damage locations are maintained daily
• Inventory daily Integrity Maintenance
• Identify process improvements opportunities to increase order accuracy and compliance
• Cleaning of damage locations daily
• Maintaining and reconciliation of virtual locations daily

Health and Safety

• Support objectives of the Health & Safety Committee
• Ensuring Health and Safety of all Employees at the Mississauga DC
• Follow Preventative Maintenance Program
• Ensuring all Hourly Staff Certifications are up to date
• Ensure compliance of ISO and HACCP guidelines
• Owner of yearly GMP, ISO and HACCP audits
• Conduct monthly MDC JHSC inspections

Qualifications:

Education

Minimum Required:

• Secondary School Diploma

Preferred:

• Post-secondary education in General Business/Administration/Supply Chain or related discipline is an asset

Experience

• 1-2 years comparable experience
• 1-2 years of supervisory experience

Qualifications, Certifications or Designations

• MHE Certification
• Ability to work in a fast-paced and deadline-oriented environment
• Advanced communication skills
• Advanced coordination skills
• Intermediate computer skills including database and computer applications
• Demonstrated ability to multi-task
• Attention to detail
• Organization and planning skills

COMPENSATION: Budgeted Range – ($77,426.00 - $100,198.00)

The budgeted range takes into account several factors and qualifications that are considered in making compensation decisions including experience, education, training, licenses, certifications, and other business and organizational requirements. Base pay is only one component of the total rewards offering at Arterra.

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.