Content and Engagement Manager

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

SFU Food oversees and supports a wide range of dining options on SFU’s Burnaby campus, including vending, retail outlets, independent and national contractors, and licensed brands. We are committed to providing nutritious, well-balanced meals in welcoming spaces that encourage social connection. At the centre is Canada’s only 24/7 university dining venue—the Dining Commons—serving students living on campus, as well as faculty, staff, and visitors. It offers all-you-care-to-eat access, chef-inspired international dishes, and fresh, customizable meals. We focus on local, seasonal, and plant-based ingredients, with menus that accommodate a wide range of dietary needs.

About the Role

The Content and Engagement Manager plays a vital role in planning, designing, and delivering food-centric events and programs that educate and inspire the SFU campus community. This position leads student-driven engagement initiatives and develops compelling digital content and marketing materials for SFU Food, including its website, social media channels, and other platforms. With a strong focus on consistent messaging and brand alignment, the manager ensures content is regularly refreshed to effectively reach and engage key audiences. Collaborating closely with the SFU Food team, the role also contributes to menu reviews, marketing strategies, local programs, food trends, and insights from peer institutions.

The ideal candidate is passionate about food and brings hands-on background experience in culinary, food service, or hospitality. They possess strong skills in photography, graphic design, writing, and video creation, with the ability to craft engaging visual and written content across social media, websites, email campaigns, and promotional materials. Proficiency in website management and content editing is essential, along with a talent for writing clear, compelling copy for blogs, social media, product features, and advertising. The candidate stays current with marketing trends, emerging platforms, and industry best practices to ensure content remains fresh, relevant, and impactful.

Qualifications

Bachelor's degree in Education, or a related discipline and two years of related experience in social media, content creation, promotion and experience in the food and hospitality industry, including the local food scene, or an equivalent combination of education, training and experience.

• Experience in organizing and coordinating events, education sessions and festivals, especially for students.
• Excellent knowledge of local food, food security, sustainability and plant-forward diets.
• Ability to manage content on social media platforms such as Facebook, LinkedIn, Twitter, YouTube and Instagram, with a demonstrated track record of community building.
• Experience in digital/traditional marketing/program promotion.
• Excellent project management skills, including leading projects, communicating project statuses, and completing deliverables.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

• 4 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Off-campus tuition reimbursements and professional development funds*
• And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.