Consultant – System Strategy, Planning, Design and Implementation

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences, and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility, and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental, and vision coverage from your first day
• Health care spending account
• Premium defined benefit pension plan
• Three personal days and two float days annually
• Three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
• Career development opportunities
• A collaborative values-based team culture
• A wellness program
• A hybrid working model
• Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The System Strategy, Planning, Design, and Implementation team of Ontario Health North Region is responsible for designing a Regional strategy for delivering on Ontario Health and Ministry priorities in the Regional context. The team leads the coordination, design, and implementation of strategic initiatives, including health equity, mental health and addictions, Ontario Health Team development, and strategic partnership initiatives.

The primary role of the Consultant, Strategy and Planning is to lead strategic projects and integration activities on behalf of OHN Region. This includes engaging many diverse stakeholders (i.e., patients and caregivers, health service providers, internal teams across OH, the ministry) to support the development, implementation, and evaluation of strategic and operational priorities.

The Consultant will be responsible for leading engagement activities with various stakeholders from across the health system to inform the development and implementation of policy and program changes. The Consultant will need to understand and interpret data to design targeted interventions and drive measurable improvements in performance. The Consultant will need to build and maintain strong relationships with providers and partners to enable and support challenging process and organizational changes aimed at improving system capacity and outcomes. The Consultant will lead evaluation activities for key initiatives, including the identification of key performance indicators and the collection and analysis of data to measure and assess impact.

The healthcare landscape is complex; the Consultant will work as part of the OH team to ensure that OH is a key player in the partnerships required for integration and transformation of health care services.

Here is what you will be doing:

• Leads the development and achievement of Regional strategies including (but not limited to):
  • COVID response and recovery initiatives, including testing and vaccination programs
  • Strategic partnership projects
  • Mental health and addictions priorities, including opioid overdose, supportive housing, centralized access models, and crisis response
  • Health equity initiatives, including the implementation of an anti-racism framework across the Region’s health system, and an engagement strategy for Indigenous and Francophone communities, as well as patients/family/caregivers.
• Leads broad engagement and facilitation activities (with senior level health service provider staff, physicians, patients/caregivers) to ensure policies and strategies are co-designed with service users and aligned with partners’ objectives.
• Analyzes and interprets robust data sets to understand service gaps, risks, and challenges, and identifies and engages appropriate partners to problem solve, design, and implement solutions.
• Leads evaluation activities for key initiatives, including the identification of key performance indicators and the collection and analysis of data to measure and assess impact.
• Is the subject matter expert for key elements of the health system (e.g., community support services, mental health and addictions, etc.) in order to provide advice and identify levers or programs that can be optimized to meet OHN Region objectives.
• Leads internal cross-collaboration (Digital, Analytics, Clinical, Performance/Finance) to drive system strategy informed by data and evidence and enabled by digital and funding opportunities.
• Works across sectors and outside of healthcare to identify innovative and creative opportunities for transformation and integration; drives system change within broader health and social care.
• Develops and implements a strategic communication plan that promotes transformation practices and ensures system alignment and integration.
• Ensures Regional strategic projects align with and achieve strategic priorities set out in the organization’s overall Strategic Plan and are tied to its Mission, Vision, and Values.
• Leads, champions, and directs the development of transformation strategies for the organization.
• Leads, champions, and directs the development of partnership strategies for the organization.
• Builds and redesigns relationships with external organizations (Ontario Health Teams, HSPs, broader health system partners, and patient, family, and caregiver advisors) to advance OH strategic priorities.
• Employs political acuity, negotiation, and persuasion to enable and strengthen strategic collaborations that advance each partners’ interests and objectives.
• Is a subject matter expert in effective engagement and co-design principles to ensure voices of the Region’s populations are represented in Regional priorities, policy and program development; is able to tailor messaging to a broad range of stakeholders.
• Leverages existing partnerships to further integration priorities and improve access to programs and services, particularly related to health and housing (shelter, community housing, supportive housing).
• Central point of contact for key partners (e.g., patient, and family advisors, Indigenous or Francophone providers, etc.) to respond to and resolve urgent issues.
• Ensures that the partnership strategy will align with and achieve the strategic priorities set out in the organization’s overall Strategic Plan and is tied to its Mission, Vision, and Values.
• Collaborates with relevant parties to enhance OH visibility and stature locally, nationally, and internationally, including identifying, taking the lead on, and implementing strategic transformation initiatives.
• Leads discussions and activities to ensure that OH becomes an integral part of the Ontario Health Team model that will work to provide a new way of organizing and delivering coordinated healthcare services in local communities.
• Represents OH as Lead on multiple Committees.

Here is what you will need to be successful:

Education and Experience

• Master’s Degree, Health Discipline, Health Policy, or Health Admin or equivalent education/experience
• Eight years progressive Healthcare Management experience at a senior level required

Knowledge and Skills

• Experience building relationships and partnerships related to health system integration
• Strong and innovative health care leader with a track record in provincial health system integration and a successful track record of executing on a range of initiatives and inspiring system-level change
• Exceptional relationship developer, capable of inspiring teams and working with organization partners to facilitate change while fostering a culture of creativity and innovation
• Strong presentation skills to ensure transformation and partnership concepts and plans are effectively communicated to others
• Strong existing relationships across both the healthcare industry and the provincial government.
• Strong project management experience, including demonstrated ability to efficiently plan, organize and manage multiple complex projects simultaneously with limited supervision or direction
• Demonstrates broad and comprehensive knowledge of theories, concepts, practices, and policies in the area of transformation and engagement; with the ability to apply them in complex and/or unprecedented situations across multiple functional areas
• Outstanding integrity, initiative, creativity, and passion
• Proficiency in dealing with technology, strategies, and tactics
• Strong record demonstrating a high degree of judgment, integrity, and diplomacy while protecting the confidentiality of information
• Ability to effectively collaborate with and carry out the vision and direction of the Vice President
• Proven ability to collaborate across functional lines of responsibility, lead large internal/external project teams, and build consensus where results have implications for change management
• Ability to work in an independent and self-directed manner while taking accountability for own actions.
• Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned area and/or across multiple areas, in a timely and respectful manner

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Location: North Bay, Sault Ste. Marie, Sudbury, Ontario (currently hybrid; subject to change)

Employment Type: Permanent Full time

Contract Length: N/A

Salary Band: Band 7

External Application Deadline Date: January 5, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability-related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.