Consultant, Infrastructure Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

You’ll be joining the Enterprise DevOps Enablement team within CIBC’s Financial Crimes & Enterprise Risk Technology department. You’ll lead complex projects to design strategic solutions aligned to CIBC’s enterprise DevSecOps roadmap. As a DevOps Infrastructure Management Consultant, you’ll support end-to-end project implementation and act as a subject matter expert in both support and technology. You’ll ideate and collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience. This role is responsible for delivering sound and scalable processes, best practices and incident management across several Enterprise DevOps applications within FCERT. Our team services 30K+ users and multiple critical projects across CIBC. Additionally, this role is responsible for managing and coordinating CCRs, SCM, Deviations, Reporting, Intakes, Projects and the management of incidents related to the Enterprise DevOps applications; you will assemble, implement and maintain easy, flexible, and personalized solutions that enhance the client experience. You’ll participate in the planning and strategy for the technical design, development and integration of these applications. Reporting into the Senior Manager, Application Development, you will be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale projects involving multiple DevOps systems. This role is required to support the DevOps Toolchain as part of TechMod Program.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Understanding and Documenting Requirements - Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
• Solution Design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
• Analysis & Recommendations - Provide technical guidance concerning business implications of application development projects. Gather and analyze information and provide recommendations to address and resolve business issues for a specific business group.

Who you are

• You’ve spent at least 3 years in a role providing solutions and supporting applications; You must have 3 years of experience in Infrastructure Management in IT domain or financial institution; You must have solid knowledge of DevSecOps tools (such as Jira/Confluence, GitHub, Jenkins, Artifactory or similar) and production support.
• You have a degree/diploma in Computer Science, Business, and/or a related field.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Development, Collaboration, Decision Making, Design, DevOps, Infrastructure Design, Infrastructure Implementations, Infrastructure Management (IM), Teamwork, Technical Requirements