Condominium Manager

Emery Property Management
Red Deer
CAD 60,000 - 80,000
Job description

Overview
We are seeking a dynamic and results-driven Property Manager to oversee operations and ensure exceptional service delivery within our organization. The ideal candidate will possess strong leadership qualities, excellent customer service skills, and a solid understanding of property management. This role requires an individual who can effectively negotiate, maintain customer relationships, and manage administrative tasks efficiently.

Responsibilities

  1. Lead and motivate a team to achieve operational goals and enhance customer satisfaction.
  2. Oversee daily operations, ensuring compliance with company policies and procedures.
  3. Manage customer relationships by providing outstanding service and addressing any concerns promptly.
  4. Utilize property management software such as Buildium to track operations and maintain accurate records.
  5. Negotiate contracts and agreements with vendors to ensure favorable terms for the organization.
  6. Implement effective administrative processes for filing, documentation, and reporting.
  7. Collaborate with sales teams to develop strategies that drive business growth.
  8. Monitor performance metrics to identify areas for improvement and implement corrective actions as needed.

Qualifications

  1. Proven experience in a managerial role, preferably in property management or a related field.
  2. Strong customer service skills with the ability to build rapport with clients.
  3. Excellent negotiation skills with a focus on achieving win-win outcomes.
  4. Proficient in administrative tasks including file management and documentation processes.
  5. Familiarity with customer relationship management (CRM) systems is preferred.
  6. Exceptional phone etiquette and communication skills are essential.
  7. Ability to work collaboratively in a team-oriented environment while also being self-motivated.

Join us in this exciting opportunity to lead our team towards success while ensuring the highest standards of service excellence!

Job Type: Full-time

Work Location: In person

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