Concierge

COMMUNITY NAME

Sunrise of Thornhill

JOB OVERVIEW

"It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member

At Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:

1. Monitoring the Bistro area for refreshments, music, cleanliness
2. General administrative duties
3. Welcoming and support the hospitality of a Sunrise community.

Qualifications:

1. A high school diploma or GED is required
2. Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
3. You must have good judgment, problem solving and decision making skills as well as be an organized record keeper
4. Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications