computer technician

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Work Environment

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computers
• Consult user guides, technical manuals, and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide customer service

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for Newcomers and Refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Does not require Canadian work experience

Support for Youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous People

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Visible Minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities