Compass Group Canada - Vice President, Hospitality - Levy

Organization:

Compass Group Ltd | Levy Canada

Reports to:

Regional Director of Operations

Location:

Edmonton, AB Canada

Search Contact:

Prodigy Search

BACKGROUND

Compass Group Canada is Canada’s leading foodservice and facilities management company. From offices, schools and universities, hospitals and senior living communities, sports and cultural venues, to remote mining camps and offshore drilling platforms, Compass Group Canada provides exceptional foodservice to millions of customers every day.

Compass Group Canada incorporates a consolidated range of support services in addition to providing exceptional foodservice. With experts in place to deliver specialized services such as cleaning, building maintenance, reception, and security service, the Compass Group Canada team has the skills clients need when outsourcing non-core activities. As part of a global network of companies with almost 40 years of experience in Canada, their innovation and experience mean they have the right offer for our customers all the time.

In 2006, Compass Group fully acquired Levy Restaurants. Operating in over 200 locations across North America, Levy leverages creativity, custom strategies, impeccable service, and a love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues, and more.

Oilers Entertainment Group (OEG) announced the launch of ICE District Hospitality for the start of the 2021-22 NHL season, with Compass Group Canada and Levy to enhance the fan experience at Rogers Place and the surrounding ICE District. ICE District Hospitality is a part of OEG’s long-term vision for its food and beverage business and will tap into Compass Group Canada’s operational expertise. Levy will support ICE District Hospitality through its experience as a market-leader in delivering world-class hospitality at major sports and entertainment venues and iconic events.

SUMMARY

As the Vice President of Hospitality, you will oversee all operations and teams managing the food and beverage services for the thousands of guests who visit our Rogers Place and Fan Park at ICE District annually. Your role will involve strategic planning, direction, and control of our food service and Rank + Rally units, while ensuring exceptional customer and client relations are maintained.

RESPONSIBILITIES

1. Drive financial profitability through reporting and budgeting.
2. Oversee control of all purchasing and implement cost controls as needed.
3. Build and maintain positive relations with internal and external stakeholders as well as the client.
4. Drive best-in-class hospitality standards while staying informed of market and industry trends.
5. Develop and apply operational strategies that align with Levy Canada’s goals and objectives.
6. Protect the company's reputation by proactively addressing key issues and promoting positive storytelling.
7. Construct a high-performing operations team while keeping everyone accountable for job responsibilities and roles.
8. Provide proven leadership to a team that delivers operational expertise in contracted services while managing hands-on execution of operations.

QUALIFICATIONS

1. Bachelor’s degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
2. A minimum of 10 years of Food and Beverage Management experience in a sports and entertainment atmosphere.
3. Experience managing a high-volume Food & Beverage operation.
4. Thrive in a fast-paced environment and desire to solve complex challenges.
5. Strong analytical and problem-solving skills to use data metrics effectively to build and strengthen client partnerships, manage and mentor teams, and create a collaborative work environment.
6. Excellent verbal and written communication skills, including presentation building and delivery.
7. Strong leadership skills with the ability to coach, mentor, and motivate staff.
8. Strong communication and interpersonal skills; able to initiate and develop personal and professional relationships in the industry.
9. Expert in Windows-based office software.
10. Ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role.

CONTACT INFORMATION

Founded in 2007, Prodigy Search, located in the New York City suburb of Freehold, NJ, boasts over 80 years of experience in the sports and entertainment business. As a renowned nationwide leader in senior-level executive search, Prodigy Search has honed its business principles and expertise, establishing itself as one of the largest boutique recruiting agencies in North America.

No phone calls please. For any additional questions, please email info@prodigysearch.net.

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