Community Manager

Job Number: J0125-0453

Job Title: Community Manager

Job Type: Contract

Department: Residence Life Services

Job Category: Student Services

Number of Positions: 2

Date Posted (dd/mm/yyyy): 18/02/2025

Closing Date (dd/mm/yyyy): 02/03/2025

Salary (with Salary Rate): 51,000.00 - 51,000.00/Year

Assignment Duration From: 09/06/2025

Assignment Duration To: 31/05/2026

Employee Group: Non-Union

Salary Level: NU05

Hours Per Week: 35

Date Position Available: 09/06/2025

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

The Community Manager, reporting to the Manager of Residence Education, is a live-in staff member responsible for fostering a safe, healthy, and supportive living environment for residence students to promote academic and personal success. Their duties include coordinating and supervising residence life programs, activities, and student accommodations, as well as addressing facility-related issues. The role involves leadership in student development, staff development, and community building while maintaining community living standards. This is an entry-level position in residence life management.

Qualifications

The incumbent must possess the following qualifications:

• Knowledge of student and residence life programs and services as well as policies and procedures
• Knowledge of emergency response and crisis management including first aid and CPR Training
• Knowledge of office as well as the broader university academic units, departments and divisions
• Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software and technology devices
• Knowledge of cultural competency and diversity
• Knowledge of supervisory practices

Education And Experience

The above is normally acquired through the completion of:

• Bachelor's degree
• Minimum of one year of previous experience in student life program delivery plus supervisory experience

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.