Community Liaison Worker - Integrated Care Team

Salary

The salary range for this position is CAD $31.56/Hr. - CAD $33.28/Hr.

Job Summary

Come work as a Community Liaison Worker with Vancouver Coastal Health (VCH)! Apply today to speak to a Talent Acquisition Advisor! Vancouver Coastal Health is looking for a graduate of a Community Health Worker Program to join our Complex Care Housing Team in at Sunshine Coast Mental Health in Sechelt, BC, as a Community Liaison Worker. Apply today to join our team!

As a Community Liaison Worker with Vancouver Coastal Health, you will:

• Support an integrated health service team and delivery model and provide support services to clients who have mental health and substance use/addiction issues.
• Work across multiple sites, clinics, and services within an integrated health service delivery model and interdisciplinary care team that includes primary care, mental health and substance use, private General Practitioner (GP) partners, and other community care services.
• Monitor clients, document, and provide verbal reports on observations in accordance with standard procedures or specific direction.
• Facilitate the use of community services/resources and provide information on community services.
• Coordinate services with mental health and substance use and other medical professionals.
• Plan, organize, facilitate, and co-lead groups as required, participate in the process of case planning, and assist clients with the activities of daily living including maintaining personal hygiene and appearance, safety, shopping, budgeting, and escorting clients to appointments.
• Act as an advocate for clients and a resource for the Integrated Care Team by providing information/support related to clients with complex health care needs.
• Establish, maintain, and enhance therapeutic relationships based on respect.

Qualifications

Education & Experience

• Certificate from a recognized Health Care Worker program such as Community Health Worker Program, plus two (2) years’ recent related experience supporting clients through a holistic mental health, substance use, and primary care lens, or an equivalent combination of education, training, and experience.
• Valid B.C. Driver's license and access to a personal vehicle for business-related purposes, as required.

Knowledge, Skills & Abilities

• Knowledge of community, social, and health resources.
• Ability to keyboard 5000 keystrokes per hour.
• Knowledge of substance misuse and of problems encountered by chemically dependent individuals; basic understanding of behavior management.
• Knowledge and experience in providing culturally safe and competent care, specifically pertaining to Aboriginal people.
• Knowledge and experience in Trauma Informed Practice, Harm Reduction, and Recovery Oriented Care.
• Knowledge of mental health issues and treatment.
• Knowledge of appropriate acts i.e. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff.
• Knowledge of community, social, and mental health resources in the DTES.
• Ability to demonstrate and assist clients with activities of daily living.
• Ability to establish and maintain rapport with clients.
• Ability to observe and recognize changes in clients.
• Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques.
• Ability to work independently and in cooperation with others.
• Ability to communicate effectively, both verbally and in writing.
• Ability to organize, prioritize, and meet deadlines.
• Ability to establish/maintain satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
• Ability to work with a culturally diverse population.
• Ability to operate related equipment including applicable software applications.
• Physical ability to carry out the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident, and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff, and volunteers

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams, and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities, and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024. Only short-listed applicants will be contacted for this posting.