Community Business Lending Coordinator

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

This is a permanent, full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. Periodically, you’ll be required to attend in-person activities or events.

As a Community Business Lending Coordinator, you are responsible for:

• Preparation of documents, maintenance of loans, funding and payouts of loans.
• Working closely with the front-facing sales teams and our approved solicitors.
• Ensuring all loan applications, renewals, and amendments are processed accurately, efficiently, and in line with established policies.
• Liaising with internal stakeholders and external legal partners to ensure documentation is complete, compliant, and delivered on time.

A typical day would involve:

• Processing community business administration transactions in areas of funding, loan maintenance and payout in a timely manner, consistent with established standards and service levels.
• Preparing accurate and timely security documentation for new internal loans and funding all approved loans including amendments, renewals, and interest paid letters.
• Liaising with internal staff and external solicitors as they relate to document preparation, registrations, funding etc.
• Preparing and processing Letters of Credit for Business Members and processing renewals for Personal Property Registry and Letters of Credit.
• Program accurate setup of new and existing loans including auto reviews and proactively administering assigned loan applications and monitoring for completeness.
• Administering and preparing reports for internal and external users.
• Processing and administering renewal of loan maturities, draw requests and customer relationship management (CRM) requests.
• Applying organizational risk and compliance standards, policies, procedures, and controls to meet regulatory requirements and mitigate risk.

You have:

• High School Diploma
• Diploma or degree in Business Administration or a related field
• 1-2 years of experience in financial services, preferably in commercial lending and/or loan administration
• Comfortable with MS Office (especially Word and Excel) and CRM systems.
• Demonstrated ability to work with a high degree of accuracy
• Strong verbal and written communication skills

You are:

• An Exceptional Communicator – using your communication skills, you provide the opportunity to learn how to provide expertise and advice, address challenges and issues, and represent across the organization.
• Detail-oriented – You bring precision and accuracy to everything you do, from preparing loan documents to reviewing applications and amendments.
• A problem solver – You have an analytical mind and can multi-task to come up with solutions.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $49,700 to $74,500 annually.

A career at Vancity is more than just a job; you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from.
• We will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support.