Communications Officer

Tillsonburg District Memorial Hospital is actively seeking applicants for a Communications Officer position. The Communications Officer operates the Hospital's telephone switchboard and paging systems; monitors alarms and responds to hospital codes; and registers, discharges, and transfers patients in the electronic patient record in accordance with the Hospital's policies and procedures.

Key Responsibilities:

• Operate the Hospital's Communications System, which will include the Switchboard Telephone and Paging systems.
• Monitor hospital alarms and page all hospital codes (i.e., code Blue, cardiac arrest) in accordance with the emergency response code procedures.
• Complete Response Logs to all Codes, alarms, and drills.
• Monitor the Security Camera Monitor.
• Testing portable radios for housekeeping rounds.
• Reset Citrix passwords for Tillsonburg Hospital team members.
• Sign out hospital keys, visitor badges, and panic alarms to team members/visitors.
• Accept payments for Tillsonburg Hospital and issue receipts.
• Register, discharge, and transfer patient visits in accordance with the hospital policies and procedures.
• Notify the Funeral Homes for the release of a body and ensure completion of Death Reports.
• Assist other service areas of the hospital with Clerical support (i.e., Health Records, and Emergency).
• Responsible for a variety of forms, logs, and reports.
• Provide courteous and helpful responses to patient and public inquiries.
• Support quality and process improvements initiatives.
• Ensure patient safety and infection prevention and control relating to position.
• Other duties as assigned by the Coordinator Patient Registration & Communications.

Qualifications:

• Ontario Secondary School Diploma (OSSD) or equivalent that is acceptable to the Hospital.
• Medical Office Administration Diploma or equivalent program that is acceptable to the Hospital and includes Medical Terminology and Microsoft Office education.
• Strong computer skills specifically in Microsoft Office, Outlook, and Internet.
• Ability to type 40 wpm.
• Demonstrated verbal and written communication skills.
• Strong interpersonal communication skills and customer service experience.
• Strong organizational skills and ability to work in a fast-paced environment.
• Able to work independently and in a team environment.
• Demonstrated initiative and self-direction with the ability to work with minimal supervision and contribute to a team.
• Demonstrated commitment to own professional development and continuing education.
• Demonstrated ability to attend work on a regular basis and be available to work all shifts.
• Collaborates with other team members.
• Is knowledgeable of the roles of other team members and recognizes their contributions.

Other pertinent conditions:

• Salary per the UNIFOR collective agreement ($27.57 per hour to $28.02 per hour).

Applying to this Position:

If you meet the above qualifications and are interested in applying for the position, please click on APPLY NOW and submit a resume detailing your qualifications.

Must be available to work all shifts as required, which may include weekends, statutory holidays, days, evenings, and night shifts. Hours are subject to change based on operation needs of the hospital.

As a part of our commitment to the health and safety of our patients, staff, and community from COVID-19, the Tillsonburg District Memorial Hospital requires that all staff have received the required doses of COVID-19 vaccine approved by Health Canada.

We thank all applicants; however, only those being considered for an interview will be contacted. Tillsonburg District Memorial Hospital (TDMH) is an equal opportunity employer, and we value the importance of diversity and dignity in the workplace. We are committed to developing inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted by TDMH regarding a job opportunity, please advise prior to the interview if you require accommodation, and we will work with you to make appropriate arrangements.