Communications Coordinator

Location: Niagara Falls, Ontario, Canada

Work arrangement: Hybrid (onsite 3 days per week)

Reports To: Communications and PR Specialist

Reason for vacancy: Replacement

Expected hiring salary range: $59,000-$66,000 annually.

Offered salary will be determined through an internal review process.

Position Overview

This position is perfect for a communications professional looking to expand their skillset in a new university and contribute to the development of a new and exciting brand. The primary purpose of the Communications Coordinator position is to provide communications support for the University of Niagara Falls Canada and to support all social media content, community management, and reputation management. The Communications Coordinator will also be responsible for providing internal communications support and university initiatives, including writing, editing, proofreading, employee and student communications, creative ad copy writing, SEO, blogs, stories and website content updates. The Communications Coordinator will focus on creating clear and concise communications for the university. The Communications Coordinator will assist in creating and editing marketing and promotional material as required and will assist with other communications department duties as assigned by the Communications and PR Specialist.

Key Responsibilities

1. Write stories, press releases, student messages, internal announcements, newsletters, and other marketing collateral as requested.
2. Create content for social media and provide coverage for social media management as needed.
3. Create copy for websites, blog posts, emails/newsletters, print and digital ad campaigns.
4. Edit/proof university communications and marketing material.
5. Monitor and respond to social media as needed.
6. Develop compelling copy for blog posts, emails/newsletters, print and digital ad campaigns.
7. Write clear and concise copy for the website while optimizing SEO performance.
8. Work with other departments within the university to determine communications needs and fulfill those requests in a timely manner.
9. Stay up to date on industry trends and make recommendations for adjustments to communications strategies and practices.
10. Participate in marketing projects as required.
11. Write/edit PPC and other digital marketing copy.
12. Oversee and dispatch the university’s SWAG.
13. Other related duties as assigned to support the business objectives of the university.

Requirements
Education and Experience:

1. Post-secondary degree/Diploma in communications, journalism, marketing or a related field.
2. Demonstrated expertise in writing compelling and creative copy for various mediums.
3. Ability to interpret information and conduct research.
4. Experience managing social media accounts.

Competencies

1. Mastery of written English - grammar, syntax, and punctuation.
2. Ability to adjust writing style for the audience of a particular communication.
3. Familiar with communication best practices and how to communicate effectively.
4. Keen eye for detail and ability to edit written copy and spot errors.
5. Familiarity with Canadian Press Style preferred.
6. Work experience writing ad copy, PPC copy, paid social ads and SEO content.
7. Ability to juggle and prioritize multiple projects at once and complete by stated deadlines.
8. Working knowledge of Microsoft Office, including Word, Excel and Outlook.
9. Ability to complete work in a timely manner with accuracy and attention to detail.
10. Ability to work independently with minimal supervision.
11. Good judgment and ability to prioritize assignments.
12. Ability to work under pressure and maintain a calm focus during hectic periods.
13. General understanding of the programs and services provided by the university.
14. Ability to exhibit a professional attitude and image with a commitment to quality service.

Use of AI Disclosure

University of Niagara Falls Canada (UNF) is committed to a fair and transparent recruitment process. While AI tools assist us in identifying and communicating with candidates, applications are reviewed by our dedicated Talent Acquisition team to ensure a thorough evaluation of all candidates. We value diversity and strive to create an inclusive environment where all individuals have an equal opportunity to succeed. We comply with all relevant laws and regulations in Ontario and adhere to the highest standards of ethical hiring. We are committed to protecting your personal information and ensuring that all data collected during the recruitment process is handled with the highest level of confidentiality.

Diversity, Inclusion and Equity

The University of Niagara Falls Canada (UNF) is strongly committed to equity, diversity, and inclusivity within its community and especially invites applications from all qualified candidates. Racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQI+ persons, and others who may contribute to the further diversification of ideas are encouraged to apply.

We recognize that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process. Please advise jobs@unfc.com to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measures will be addressed confidentially.

We appreciate all applications received; however, only candidates selected for an interview will be contacted.