Commercial Account Manager

Job Category: Personal and Commercial Insurance

Requisition Number: COMME006175

Posted: April 4, 2025

Employment Type: Full-Time

Locations

Glenmore
100, 1201 Glenmore Trail SW
Calgary, AB T2V4Y8, CAN

Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment that values our most important assets, you, our team members. We have over 200 offices across Canada; ask us about our flexible work arrangements!

We are looking for a Commercial Account Manager to join BrokerLink and work out of our Glenmore, AB branch, on a Permanent FT Basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2023

What the Role Entails:

• Provide assistance to the Commercial Insurance Broker
• Service Independent Business Unit accounts as well as writing new business
• Provide customers with prompt service by providing advice, helping customers understand insurance, and discussing customer concerns
• Receive and process all incoming Commercial paperwork
• Assist with quotes to customers, write new business, review existing coverage, and update customer file information
• Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
• Process endorsements, invoices, and follow up on payments
• Communicate with Insurance companies, negotiate with underwriters on customers' behalf, negotiate renewal of terms, and follow up with Adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications

The Successful Candidate Will Have:

• High School and/or Post Secondary Education
• 1 year's commercial insurance experience including property/casualty and automobile preferred
• Level 1 General Insurance License or willingness to obtain
• Previous sales experience is an asset
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!