cloud operations manager

Title: Operations Manager

Posted on: April 01, 2025 by LG Fuels Limited

Job Details

LG Fuels is one of Canada’s leading independent marketers of on-site fuel deliveries across lower mainland Vancouver. Started in 2022, LG Fuels is a fast-growing company that provides excellent services to a range of large and small clients, varying in size.

Job Summary

We are seeking a full-time dedicated and experienced Operations Manager to work in a fast-paced environment. The Operations Manager oversees daily operations, ensuring efficient fuel storage, transportation, and delivery. This role focuses on leadership, compliance, cost optimization, and customer satisfaction while driving business growth. A hands-on approach, strong problem-solving skills, and industry knowledge are essential for success.

Duties

1. Strategic Leadership
   • Develop and implement business strategies to expand the company's footprint in the fuel, gas, and trucking industries.
   • Identify and pursue new business opportunities, partnerships, and markets to drive growth.
   • Establish and monitor key performance indicators (KPIs) for operational and financial success.
   • Manage budgets, drive cost optimization, and ensure financial health.
2. Operational Oversight
   • Develop, implement, and maintain Standard Operating Procedures (SOPs) for all operations.
   • Oversee all aspects of fuel storage, transportation, and delivery logistics to ensure efficient and timely operations.
   • Develop crisis management protocols for emergencies such as fuel shortages, vehicle breakdowns, or client disputes.
   • Lead the adoption of new technologies or tools to enhance operational efficiency and streamline processes.
3. Team Leadership
   • Train, mentor, and support employees to ensure high levels of performance and satisfaction.
   • Manage scheduling, including covering shifts for sick or absent employees to ensure uninterrupted operations.
   • Resolve conflicts between employees or between employees and clients, fostering a positive work environment.
   • Conduct regular performance reviews and reward top-performing employees to maintain morale.
4. Client Relations
   • Build and maintain strong relationships with clients to ensure satisfaction and retention.
   • Develop tailored proposals and solutions to meet specific client needs.
   • Actively pursue new clients and market opportunities, presenting the company as a leader in fuel, gas, and trucking services.
5. Regulatory Compliance
   • Upon successful completion of the training period (6 months), the Operations Manager will assume sole responsibility for ensuring compliance with all regulatory and safety requirements.
   • Monitor and maintain all required inspections, certifications, permits, and licenses for vehicles, facilities, and operations.
   • Conduct regular audits of operational practices to ensure alignment with health, safety, and environmental regulations.
   • Address any compliance deficiencies identified during audits or inspections promptly.
   • Act as the primary point of contact with regulatory agencies, overseeing all communications and submissions.
   • Document and report all compliance-related actions to company owners.
6. Reporting and Analytics
   • Prepare detailed operational and financial reports for company owners or executives.
   • Use data analytics to guide decision-making, identifying areas for improvement or innovation.
   • Track and report on fuel usage, driver performance, client statistics, and overall business performance.
7. Day-to-Day Responsibilities
   • Oversee loading and reloading of trucks for daily shifts.
   • Coordinate driver routes, resolve issues during shifts, and provide real-time support.
   • Ensure all fuel deliveries meet client specifications, handling special requests as needed.
   • Manage ticketing systems, ensuring accuracy in fuel types, POs, job numbers, and client data.
   • Monitor and maintain inventory of essential supplies, such as maintenance fluids and safety equipment.
8. Covering Shifts and Absenteeism
   • Step in to cover shifts for sick or absent employees, ensuring continuity of operations.

Location

Edmonton, AB

Workplace Information

• On site
• Salary: $120,000 to $180,000 per year
• Terms of Employment: Full-time
• Starts as soon as possible
• Vacancies: 1

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