Clinic Administrator

CLINIC ADMINISTRATOR (BAND LEVEL 8)
Discipline of Family Medicine
Faculty of Medicine
(Full-Time, Permanent Position)

DUTIES

Reporting to the Manager of Operations, Discipline of Family Medicine, and working directly with the Clinical Director and Clinic Team Leads, the successful applicant will provide administrative direction and operational management to the Discipline of Family Medicine's academic family medicine clinics in St. John's. This includes sites located at the Health Sciences Centre, Ross Family Medicine Clinic in the Miller Centre, and the Shea Heights Community Health Centre. Duties include:

1. Planning, coordinating, and supervising administrative activities for the three academic teaching clinics.
2. Providing management and direction to 14 administrative, nursing, and technical staff to ensure an efficient, effective, and patient-centered teaching environment.
3. Recruiting and supervising staff.
4. Coordinating human resources activities, set-up, and orientation for learners, residents, staff, and physicians.
5. Developing resident clinic schedules and various on-call schedules.
6. Sourcing clinical locums for leaves and sabbaticals.
7. Overseeing MCP and locum payments, and other billings as needed.
8. Developing budget requests and monitoring records of budget accounts.
9. Coordinating purchasing and special activities/programs.
10. Preparing fiscal, statistical, and project reports.
11. Supporting and troubleshooting problems with the Electronic Medical Record (EMR) system, together with the EMR Specialist.
12. Developing, recommending, and implementing new systems, including quality improvement initiatives, policies, and procedures.
13. Serving as a member of various committees.
14. Maintaining considerable contact with officials within the Faculty of Medicine, the university, and Newfoundland and Labrador Health Services (NLHS) regarding clinical and administrative activities.
15. Advising on a variety of management issues and recommending appropriate courses of action.
16. Performing other related duties as required.

QUALIFICATIONS

Experience (3-5 years) in progressively responsible administrative work; graduation with a degree from a four-year college or university program with major coursework in business, public administration, or organizational management; or any equivalent combination of experience and training. Strong skills in supervisory management, problem-solving, and analytical thinking are essential, as is experience with the Microsoft Office Suite. Knowledge of Banner Finance and familiarity with Memorial University's policies and procedures are considered assets. Experience working in a healthcare/clinic environment as well as exposure to the Provincial Electronic Medical Records system and Med Access are considered assets. The Clinic Administrator is responsible for their own required travel between clinics.

SALARY $63,099 - $86,042 per annum (Management and Professional)
CLOSING DATE February 11, 2025
COMPETITION NO. MUN03102

Please note that we will ONLY accept applications for this position through our website www.mun.ca/careers. Applications must be received by the end of the business day on the competition closing date. You may drop off a paper application to the Faculty of Medicine - Memorial University, Medical Education Centre, St. John's, Room M2M229; or fax your resume to (709) 864-6344. Call us at (709) 864-6404 for assistance.

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.