Client Administrator

Description

Are you passionate about success? We’re scaling rapidly and we need best-in-class talent.

At Manrkē, business and tax professionals from around the world are empowering clients to become financial champions. From top athletes to musicians and global influencers as well as entrepreneurs in business tech, digital media, e-commerce, virtual education, and more, our clients are high performers requiring tailored solutions for financial success.

From our offices in Dubai, Los Angeles, and Toronto, we’ve built a diverse team that’s committed to growth and success. We’re entrenched in the practical aspects of our clients’ corporate and personal lives, domestic and foreign, providing valuable insights and tangible results across manifold financial matters - from business management to taxation, accounting, family office services and wealth and asset management.

By combining modern systems and technology with fully remote business services, we’re able to provide a high-quality, integrated experience to our clients.

We want to have the best qualified people in every job – people who are as passionate as we are about championing our clients. We offer flexible hybrid work arrangements and have remote team members around the world supporting our clients and our vision daily. Our digital-first mindset ensures everyone is connected and working to deliver client success, while helping you do your best work.

We offer competitive salaries and an excellent benefits package for full-time employees, including paid time off, referral bonuses and a comprehensive health plan. We recognize employee birthdays, participate in team retreats, celebrate holidays and milestones, and offer perks throughout the year.

We are an equal opportunity employer.

We currently have an opportunity for a CLIENT ADMINISTRATOR who is as passionate as we are about championing our clients.

POSITION OVERVIEW:

Our Client Administrators are the driving force behind our client relationships, ensuring their needs are met with precision and efficiency. They work collaboratively with a team of expert advisors, supporting them in delivering high-level service to our esteemed clientele. Their exceptional organizational skills and keen eye for detail make them invaluable assets to our firm.

Key Responsibilities:

1. Act as the primary point of contact for our clients, ensuring prompt and professional responses to inquiries, requests, and concerns.
2. Manage administrative tasks, including record-keeping, correspondence, and scheduling client meetings.
3. Assist with tax-related activities, gathering and organizing client documents and ensuring timely submission of tax filings.
4. Assist with basic accounting tasks, such as processing expenses, reconciling bank statements, and maintaining financial records.
5. Prepare and distribute reports and other client-related documentation as required.
6. Assist in managing client billing, invoices, and payment processing, ensuring accuracy and timeliness.
7. Contribute to process improvements, streamline administrative procedures, and stay up to date with industry best practices.
8. Execute ad hoc projects as needed (travel arrangements, tax form requests, document processing, etc.)

Qualifications:

1. Proven experience as a client administrator, administrative assistant, or similar role.
2. Strong understanding of business management and tax processes.
3. Excellent communication and interpersonal skills.
4. Exceptional organizational and time management abilities.
5. Proficiency in using office productivity tools, such as MS Office Suite.
6. Attention to detail and a high level of accuracy.
7. Ability to work independently and collaboratively in a fast-paced environment.
8. Must be professional, discrete and understand the importance of confidentiality.
9. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
10. Familiarity with tax software and accounting systems is a plus.

Requirements:

1. 2 years’ experience in an administrative role.
2. Certificate or Degree in Business Administration, Accounting or related field is preferred.

This is a hybrid position. You will be expected to work on-site in our Markham office the first three months, then move into a hybrid role with a minimum of two days in the office.