Client Account Manager

Job Reference #

316227BR

City

Toronto

Job Type

Full Time

Your role

Are you looking for a new challenge in a fast-paced Wealth Management environment? Do you want to be part of a high performing team?

We’re looking for a Client Account Manager to:

1. develop and maintain strong, long-lasting relationships with clients by providing exceptional client servicing
2. act as the main point of contact for processing client orders such as foreign exchange, wire payments, loans, and deposits
3. work closely with internal teams, including trading, portfolio management team, and operations, to ensure a seamless client experience and achieve organizational goals
4. conduct account maintenance tasks and manage client-related procedures, including the opening and closing of accounts, supporting the client advisor with suitability assessment, and facilitating initial and ongoing Know Your Customer (KYC) and due diligence activities
5. assist client advisors with preparation for meetings and occasionally participate in client meetings

Your Career Comeback

We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.

Your team

You’ll be working with the Toronto team. You'll play an important role in our delivery of bespoke client services and become a trusted client account manager for the wealthiest families. You’ll be part of the client coverage team and closely collaborate with client advisors. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.

Your expertise

• minimum of 5 years of financial services experience within a client-facing team or equivalent commercial experience within the financial services industry
• solid comprehension of financial products and solutions, including deposits, banking, brokerage, custody, investment, and credit products
• effective relationship management skills, demonstrating situational awareness and the initiative to self-challenge or challenge others
• sound judgment and problem-solving skills with a proactive style that delivers timely results
• proven ability for attention to detail and accuracy
• strong written and oral communication skills, including the ability to deliver difficult messages, complex ideas, and client issues with confidence
• have CIM or CFA license otherwise expected to complete licensing requirements within 18-months of being hired

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

UBS Canada is committed to providing equal employment opportunity to all applicants and employees. This applies to everything we do – hire, evaluate, promote, compensate, train and terminate. UBS Canada will reasonably accommodate applicants with disabilities who need adjustments to participate in the application, assessment or interview process. To initiate a request for an accommodation contact HR Employee Advisory by email sh-hr-asc-ame@ubs.com or phone +1 855-827-6947, option 2, option 5, option 1.