Clerk 2 (Visitor Experience Team)

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Department: Communities, Culture, Tourism & Heritage

Location: HALIFAX

Type of Employment: Seasonal and Temporary

Union Status: NSGEU - NSPG

Closing Date: 24-Apr-25 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

Nova Scotia’s culture and heritage contribute to vibrant communities and enrich the quality of life in every part of the province. The Department of Communities, Culture, Tourism and Heritage invites Nova Scotians to experience and participate in our rich cultural expression.

The Maritime Museum of the Atlantic is the oldest and largest Maritime Museum in Canada. The Museum is a valuable historical, cultural and educational institution.

About Our Opportunity

The Maritime Museum of the Atlantic is seeking an individual to be part of our Visitor Experience team (VET) who exemplifies service excellence and demonstrates strong communication skills while welcoming and assisting visitors from diverse backgrounds.

In this position, you will act as the first point of contact with the public, providing admissions and reception services. You may also assist in other duties related to interpretive programming as required for museum operations.

This position reports to the Curator of Visitor Experience at the Maritime Museum of the Atlantic.

Primary Accountabilities

• Assist with the coordination of facility rentals, promotional activities, and special events.
• Maintain and operate Point of Sale (POS) systems for admissions, pass sales, and retail purchases.
• Ensure special offers, discounts, and cash handling procedures are completed in adherence with policies.
• Orient visitors with the site and inform them of programming, events, and activities available.
• Offer excellent customer service in a busy, fast-paced environment.

Qualifications and Experience

The ideal candidate will have a high school education plus three (3) years of related experience in a retail or customer service environment. An equivalent combination of training and experience may be acceptable.

You possess knowledge and strong interest in the cultural and natural history of Nova Scotia and its Museums. You are a self-motivated individual who works well independently and participates fully in a team environment.

You are proficient in the use of the Microsoft Office Suite (Word, Excel, Outlook), have excellent organizational skills, strong interpersonal and communication skills, and the ability to thrive in a busy work environment. Past experience with cash handling using computer-based POS systems is required.

Assets for the Role

• Training or certification in tourism, hospitality, retail, and/or museum studies.
• Certification in first aid and WHMIS.
• Ability to speak French or additional languages.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions

Must be willing and able to work flexible hours including weekends, evenings, and holidays. Successful candidates must also complete appropriate vulnerable background checks.

Additional Information

This competition is being leveraged to fill one (1) Seasonal vacancy with a projected end date of December 31, 2025 and one (1) TEMPORARY vacancy with an end date of December 31, 2025.

What We Offer

• Career Development with access to career guidance, tools, resources, and ongoing training.
• Engaging workplace: our Employees feel valued, respected, connected, and tuned in.
• Countless career paths.

Pay Grade: CL 13

Salary Range: $1,501.11- $1,633.95 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative of the citizens we serve. We welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities, and Women in under-represented occupations.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. Candidates will not be considered for an interview if applications are incomplete or missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials. We thank all applicants for their interest; however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.