Child and Youth Care Team Lead

Employment Opportunity: Child and Youth Care Team Lead

Location: Halifax, NS

Salary Range: $25.00 per hour

Employment Term: Contract Jan/Feb 2025 – March 31, 2026 (possibility of annual renewal), Full time hours (40 hours/week) (Day shift, evening shift and overnight shift)

Reports To: Jordan’s Principle Manager

General Description:

Mi’kmaw Native Friendship Centre is looking for three (3) full-time Child and Youth Care Team Leads who will be responsible for working with the urban Indigenous clients of our Temporary Emergency Accommodation.

The Child and Youth Care Team Lead (CYC-TL) will be responsible for working with the Indigenous children and youth at the Temporary Emergency Accommodation to ensure that clients are receiving thorough wrap-around supports. As team leads, the CYC-TL will be responsible for ensuring that all shift duties are completed prior to the next shift rotation.

The Temporary Emergency Accommodation is a new facility developed and operated by the MNFC and is a response to the need within the Urban Indigenous Community for an Indigenous-led, trauma-informed and culturally appropriate temporary emergency accommodation.

Key Responsibilities:

Client Support:

1. Provide care, supervision, and support to young people with complex needs.
2. Directly handle complaints, inquiries, and requests from the clients.
3. Work in collaboration with the Jordan's Principle Manager to ensure that every client is receiving an abundance of support in balancing their medicine wheels and having all of their needs met.
4. Display a positive, enthusiastic attitude with clients to promote wellness.
5. Assist with the client orientation process, such as providing a thorough tour of the facility and accommodations, having clients sign documents.
6. The CYC-TLs and other staff will provide support in areas such as security checks of the client accommodations, reminding clients of appointments or programs, preparing and/or helping to facilitate programming, entering data into the MNFC Database.
7. Inform clients of all programs and services offered by the MNFC and other external programs and supports that are available to meet the unique needs of Indigenous clientele.

Administrative:

1. General main administrative duties, such as providing information and assistance to clients and those with general inquiries or referrals.
2. Maintain the use of supplies, equipment and order new office supplies as needed.
3. Keep up to date client files, records and documents.
4. Enter data in the MNFC's database system daily and ensure that the database and all client files are up to date.
5. Ensure confidentiality of all records and files, unless release of specific information is authorized by the Jordan's Principle Manager.
6. Ensure that the staff complete the required housekeeping and operational tasks while on their shift.
7. The CYC-TL will provide guidance and direction to the other staff and establish a positive working environment.
8. Ensure that policies and protocols are being followed and upheld by the casual and part-time staff.
9. The CYC-TLs will be responsible for finding replacement casuals when somebody calls in sick.
10. The CYC-TL will have greater decision-making authority as a team lead and will use their discretion to handle any unforeseen problems that arise.
11. Other Duties:
12. Maintain a workplace environment and approach that meets the cultural and holistic needs of Indigenous clients.
13. Practice and maintain a positive leadership role; lead by example with trauma-informed, non-judgmental support.
14. Ensure the lights and office equipment are turned on/off upon arrival or before leaving the office each night & complete a security sweep before securing the premises.
15. Assist in defusing situations by using conflict resolution skills.
16. Commit to the development of the MNFC and participate in internal committees, projects and activities.
17. Attend and participate in professional development opportunities as required.
18. Adhere to all policies governing the MNFC and the program.
19. May perform other related duties as assigned.

Qualifications:

1. Diploma Certification in community social services, Child and Youth Care, or a related field considered an asset.
2. Minimum of 2-3 years of experience working with youth with emotional/behavioral difficulties; or adequate combinations of education and experience.
3. Experience working with Indigenous communities and comprehensive cultural knowledge considered an asset.
4. Previous administrative and/or business management experience considered an asset.
5. Sufficient knowledge of community resources, programs, and services including; ESIA, medical services, educational resources, etc.
6. Demonstrated skills in guiding individuals, and the utilization of new practices in working with clients based on models of practice and Indigenous culture.
7. Demonstrated ability to work cooperatively and collaboratively as a part of an interprofessional team and ability to work independently and show initiative.
8. Demonstrated ability to represent and respect the interest of clients.
9. Experience with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint).
10. Successful applicant will be required to provide a Criminal Record Check (Vulnerable Sector Check), Child Abuse Registry Check.
11. Access to a reliable vehicle, driver’s license, proof of insurance, and clean driver’s abstract.
12. Standard First Aid/CPR certification.
13. Food Safety of Food Handler’s certificate is an asset.
14. Indigenous ancestry considered an asset, must self-identify.

Application Deadline: Open until January 6th, 2025

Submit Resume to: https://mnfc.applytojobs.ca/

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel working within this job title.

The Mi’kmaw Native Friendship Centre is an equal opportunity employer; and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veterans status, disability unrelated to job requirements, ethnicity, genetic information, military service, political affiliation, marital status and pregnancy or other protected status.

Qualified Indigenous applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission. The Mi’kmaw Native Friendship Centre (MNFC) reserves the right to refuse all applications for employment. The MNFC will not assume any expenses related to this or any job application process included and not limited to travel, relocation, and application development.

*Only those applicants who are selected for an interview will be contacted.