Chief Operating Officer AgeCare

The Opportunity

Are you a visionary leader passionate about transforming senior care? AgeCare is looking for a dynamic Chief Operating Officer (COO) to lead our operations and drive our mission of providing exceptional, compassionate care for our residents and their families. Reporting directly to the CEO, the COO will play a pivotal role in shaping AgeCare’s future and ensuring we remain a trusted, innovative leader in long-term care.

As COO, you’ll work closely with our Executive Operations Team, guiding strategic initiatives that bring AgeCare’s mission, vision, and values to life. You’ll lead with purpose and integrity, fostering a culture that prioritizes trust, respect, quality, and teamwork. From optimizing processes and advancing strategic goals to building relationships with provincial health authorities, your impact will be felt across every facet of our organization.

What You Will Do

1. Strategic Leadership
   • Drive AgeCare’s competitive edge in senior care, collaborating with the CEO to set and achieve strategic goals.
   • Cultivate a culture rooted in ethical practices, customer focus, and operational excellence.
   • Build and execute high-impact growth and performance strategies.
2. Operational Excellence and Innovation
   • Lead continuous improvements, leveraging technology and best practices to enhance efficiency.
   • Develop and manage business processes that improve quality of service, resource allocation, and financial performance.
3. Financial Oversight
   • Partner with the CEO and CFO to establish budgets, track performance, and optimize financial health across all sites.
   • Identify capital improvements to boost profitability, reduce costs, and drive revenue growth.
4. Performance and Quality Metrics
   • Define and monitor key performance indicators (KPIs) focused on customer satisfaction, quality, and financial success.
   • Ensure teams are aligned and accountable to meet these metrics.
5. Team Leadership and Development
   • Build, inspire, and retain a high-performing team, ensuring excellence in service delivery.
   • Cultivate strong partnerships with external stakeholders and drive collaborative initiatives that enhance resident care.

What We Offer

• Great Pay & Benefits: Competitive salary with health benefits and paid time off.
• Career Growth: Opportunities for training, education, and advancement.
• Supportive Culture: A diverse and inclusive team where everyone is valued.
• Meaningful Work: Make a real impact on our residents' lives.
• Community Feel: Build strong connections with residents, their families, and your colleagues.
• Recognition: Your hard work is celebrated and rewarded.
• Relocation Allowance: Financial support to facilitate a smooth transition, if applicable.

What You Bring

• Bachelor’s degree in a health-related field; additional professional development in leadership, healthcare administration, or managerial science preferred.
• Extensive experience in senior management within healthcare, particularly in financially accountable, multi-unit operations.
• Demonstrated ability to transition seamlessly from strategic vision to day-to-day operations.
• Proven record of success in leading organizational change, preferably within continuing care or health sectors.
• Expertise in managing significant human and fiscal resources, fostering interdisciplinary teamwork, and cultivating multi-stakeholder relationships.
• Experience working with a Board of Directors to achieve strategic goals.

About Us

For over 25 years, AgeCare has been dedicated to creating vibrant and supportive communities, providing high-quality care and fostering meaningful connections. With over 50 communities across Alberta, BC and Ontario, we offer a comfortable, home-like atmosphere where residents can age with dignity and respect. Guided by our values of trust, quality, respect and teamwork, our compassionate and dedicated team is at the core of our success, ensuring that residents enjoy a rich quality of life in an environment tailored to their needs.

Ready to Make a Difference?

If you’re a forward-thinking leader ready to shape the future of senior care, we invite you to apply and join AgeCare in our mission to deliver outstanding care and support. Together, let’s create a brighter future for our residents and community!

At AgeCare, we value diversity and inclusion and encourage all qualified individuals to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Title: Chief Operating Officer

Work Location: Corporate Office

Address: 19655 Walden Blvd SE, Calgary, Alberta T2X 0N7

Employment Type: FT

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!