Channel Manager | Small Medium Business Solutions (British Columbia)

Channel Manager | Small Medium Business Solutions (British Columbia)

CAD 78,000 - 118,000

3 days ago

Description

About us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

TELUS Small & Medium Business Solutions (SMB) is a dedicated business-to-business sales channel serving customers in the B2B space. The Channel Manager-Sales is an integral part of the SMB team supporting our Fibre access and sales team.

In our highly dynamic, fast-paced B2B environment, you will build and maintain relationships with developers and internal TELUS stakeholders. As the Channel Manager, you will present and negotiate marketing partnerships and support developers throughout the build life cycle focusing on providing an optimal customer experience. You have a deep passion for customers, people, sales, and success. This success is all about supporting developers through the project life-cycle and the partnerships you create.

Here's the impact you’ll make and what we’ll accomplish together:

As a Channel Manager – Sales, you’ll:

• Support developers, operations, and processes for the high-performing sales team and technicians to ensure they are capable of exceeding the goals, objectives, and financial targets defined in the annual operating budget.
• Develop and implement the strategy for growing TELUS' integrated business within the business market.
• Collaborate with and consolidate feedback for the Business Marketing team to drive efficiencies.

As the Expert in your field, you’ll:

• Build and maintain relationships with commercial developers.
• Draft and negotiate marketing partnership agreements.
• Forecast projects, address roadblocks, and provide utility line support.
• Support end-to-end operations and processes for sales and dedicated technicians.
• Support end customer related issues.
• Engagement with leasing agents and developers to acquire tenant lists.
• Gather and provide project information for TELUS stakeholders.
• Provide accurate, relevant, and timely management information on performance metrics to facilitate effective business planning, forecasting, and resource allocation.
• Engage necessary resources from within the extended team and internal stakeholder community to fully support the needs of the business.
• Act as a strong ambassador for the TELUS organization.
• Uphold the values and behaviors of a senior leader within the business and the extended community.
• Support and coordinate with TELUS stakeholders.
• Report and track opportunities for yourself and management.
• Ensure the optimal use of resources.

Qualifications

Salary Range: $78,000-$118,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family.
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements.
• Generous company matched pension and share purchase programs.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities to develop your skills.
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.