Certified Dental Assistant, Healthy Smiles Ontario (HSO) program

Job Description

Certified Dental Assistant, Healthy Smiles Ontario (HSO) program

Health Services, Chronic Disease & Injury Prevention

Status: (2) Contract Full Time positions, 12 months

Salary Range: $54,969 to $68,713 + comprehensive benefits

Work Mode: Hybrid*see below for more details about this work mode

Location: 7120 Hurontario Street, Mississauga & various travel throughout Peel Region

Hours of work: 35 hours per week; Monday through Friday

Who we are: The Certified Dental Assistant (CDA) works in collaboration with oral health team members to deliver oral health programs in Peel as mandated by the Ministry of Health and Peel Region.

What you will do in this role:

• Follow guidelines provided by Peel Region, Ministry of Health, and other regulatory bodies
• Assess eligibility for publicly funded oral health programs
• Assist with case management and support client follow up
• Assist in delivery of preventive and treatment services to clients
• Problem solve in collaboration with colleagues and the Supervisor
• Provide client focused navigation to oral health services in Peel
• Provide dental care in the scope of a Level II CDA as permitted
• Complete required program documentation and administrative functions
• Maintain client confidentiality
• Answer telephone enquiries from residents as well as community partners such as dental offices
• Develop and maintain cooperative and collaborative relationships with internal and external parties
• Respect issues of diversity, ethnicity, language and culture
• Perform data entry into applicable databases i.e. OHISS
• Use of personal vehicle and travel to various work locations, as required
• Other duties as assigned

What the role requires:

• Level ll Certified Dental Assistant in good standing with the Ontario Dental Assistant’s Association
• A minimum of two (2) years clinical experience (full time equivalent)
• An equivalent combination of education and/or experience may be considered
• Knowledge of technical and professional procedures and standards regarding dental practices in Ontario
• Knowledge and competence in infection prevention and control
• Knowledge of the Ontario Dental Association (ODA) procedure codes
• CPR certification
• Possess a valid ‘G’ driver’s license with the ability to travel to various regional locations on a day-to-day basis

Skills/Abilities:

• Strong customer service skills as well as excellent interpersonal communication and conflict resolution skills
• Well developed and proven written and verbal communication skills
• Ability to work independently as well as in a team-oriented environment
• Computer skills, including proficiency in MS Office (Excel, Word, Outlook)
• Competency in data entry
• Exceptional time management, organizational and problem-solving skills
• Ability to adapt to a changing work environment
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:

• Knowledge of the Oral Health Information and Support System (OHISS)
• Multilingualism
• Ability to upgrade to a D class driver’s license
• Knowledge of and/or experience in public health

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis, starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

Work Mode & Job Location: In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 7120 Hurontario Street, Mississauga worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time. Please note travel throughout Peel Region is required.

Interview: Our recruitment process will include video conference technology.

If this opportunity matches your qualifications and experience, please apply online.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has the opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve. Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available.

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.