CDP Data Engineer

time left to apply End Date: December 25, 2024 (27 days left to apply)

job requisition id JR24110503

Manulife is embarking on a multi-year journey to build a Global Performance & Digital Marketing CoE (Center of Excellence) which will fuel our bold ambition to become a digital customer leader. This global central organization brings together Marketing Technology (Martech), Demand Generation (Demand Gen), Marketing Measurement, Marketing Automation, Personalization, and other functional areas of Digital Marketing to build a comprehensive, full-funnel approach designed to drive tailored customer journeys powered by connected data.

We are seeking a skilled and motivated data engineer to join our dynamic team and play a key role in the implementation, optimization, and maintenance of our Customer Data Platform (CDP). The ideal candidate possesses a strong background in data engineering, ETL processes, and data integration, with a passion for unlocking insights from customer data to drive strategic business decisions.

Responsibilities:

• Data Architecture: Work closely with business leads and data architects to design, implement and manage end-to-end CDP architecture based on business requirements.
• Data Mapping & Integration: Collaborate closely with multi-functional teams to design XDM schemas for data from various source systems including Azure data lake, CRM, marketing platforms, and other transactional databases, ensuring accuracy and reliability.
• Data Pipeline Development: Design, develop, and manage end-to-end data pipelines that facilitate the flawless extraction, transformation, and loading of data from diverse sources into the CDP.
• ETL Optimization: Continuously improve and optimize ETL processes to enhance data flow efficiency, minimize latency, and support real-time and batch processing requirements.
• Data Transformation: Implement data cleansing, enrichment, and transformation processes to ensure high-quality data is available for analysis and reporting.
• Data Quality Assurance: Design testing plans, develop and implement data quality checks, validation rules, and supervising mechanisms to maintain data accuracy and integrity within the CDP.
• Platform Enhancement: Collaborate with the technical lead/architect to identify and implement enhancements to the CDP infrastructure, integrations, and functionalities.
• User Documentation: Create and maintain comprehensive documentation for data pipelines, processes, and configurations to facilitate knowledge sharing and onboarding.
• Collaboration: Partner with data analysts, business collaborators, and data scientists to understand data requirements and translate them into effective data engineering solutions.
• Performance Monitoring: Monitor data pipeline performance and solve issues to ensure optimal data flow, and proactively find opportunities for enhancement.
• Data Governance and Compliance: Ensure consistency to data privacy and compliance standards provided by internal compliance teams throughout the data lifecycle within the CDP.

What we are looking for:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
• 5+ years of experience as a Data Engineer, with a track record of successfully implementing and maintaining data pipelines and ETL processes.
• Prior experience in working on a Customer Data Platform implementation is a plus.
• Familiarity with XDM (Experience Data Model) concepts is a plus.
• Proficiency in programming languages such as Python, Java, or Scala for data manipulation and transformation.
• Hands-on experience with ETL tools, data integration platforms, and data warehousing concepts.
• Familiarity with cloud platforms (e.g., Azure, Amazon, GCP) and their associated data services.
• Strong understanding of data privacy and compliance regulations and standard methodologies.
• Excellent problem-solving skills and the ability to solve technical issues efficiently.
• Effective communication skills to collaborate with technical and non-technical partners.
• Thorough approach with a commitment to delivering high-quality work in a fast-paced environment.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you:

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

Primary Location: Toronto, Ontario

Working Arrangement: Hybrid

Salary range is expected to be between: $74,270.00 CAD - $137,930.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.