Catering Coordinator

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative provides credible resources to our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity.

Working Title: Catering Coordinator
Employment Status: Full-Time
Starting Hourly Rate: 22.00
Address: 160 Front Street W. Toronto ON M5J 2L6
New Hire Schedule: TBD

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary

How you will make an impact:
You will be responsible for managing the catering department which includes overseeing catering crews as they plan and prepare to serve food at events such as wedding receptions, office functions, and large parties.

As a Catering Coordinator, you will:

• Check emails in general & personal inboxes in Outlook
• Check booking system for new requests daily
• Consistently add cancellations & declined events to Cancellation & Declined Events tracker
• Update Summary & Booking system with information provided by clients
• Follow up with clients who have not confirmed upcoming events
• Send updates on changes to events that came after the weekly events meeting
• Work on menus and tent cards (if necessary) for next week's events
• Work on inputting Billing details for current week as days go on
• Check that all Food Service items from the previous week are updated in booking system
• Remind Clients of Catering deadline
• Update previous week Consumption charges in Booking system & in Billing File
• Cross reference bookings in system to upcoming weeks on Weekly Event Summary sheets
• Check that all dietary restrictions, security, fees, etc. are noted on summary where necessary
• Lead Weekly Catering Summary Meeting
• Correct any issues brought up in summary meeting, follow up with clients where necessary
• Manage general inbox daily
• Review Billing with Supervisor or Manager to ensure all event charges were added
• Using Canva or Avery, Print menus and tent cards for next week's events

About you:

• Solid catering and event planning experience.
• Customer focused with a friendly, outgoing personality with a genuine interest in providing excellent customer service.
• Excellent verbal and written communication and interpersonal skills.
• Manage time and resources to ensure that work is completed efficiently.
• Superior attention to detail.
• Ability to establish and maintain good working relationships and work cooperatively with team members.
• Able to work in a fast-paced environment with changing work priorities.
• Proficient with Microsoft Office, specifically Word and Excel.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.