Casual Case Manager, CI Housing

Position: Casual Case Manager Competition Number: 2024-010
Hours of Work: Days, Evenings, Nights, Weekends (Flexibility Required)
Reports to: Program Manager, Housing Services
Location: Kingston Hourly Rate: Pay Band 6 $31.27 - $36.33
Job Status: Casual Union/Non-Union: OPSEU/SEFPO Local 489

We are seeking Case Managers who are enthusiastic and passionate about opportunities to work with individuals in the community. These staff are key members of Comprehensive Integrated (CI) Housing, which operates on a 24/7 basis. These roles contribute to the support of our clients in providing invaluable services to individuals with addictions and/or mental health concerns within the Kingston, Frontenac, Lennox and Addington communities.

In addition to the fulfilling sense of giving back to the community, AMHS-KFLA also offers a competitive benefit package to permanent full-time staff which includes the following:

• Extended Healthcare and Dental Benefits
• Basic Life and AD&D Insurance, with optional added levels of coverage
• Dependent Life (dependents/spouse covered at no additional cost)
• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• Paid time off entitlements (sick time, vacation, wellness leave, family/personal leave)

Job Summary:
The Case Manager works as a member of an inter-professional team and is responsible for providing case management services to individuals with a serious mental illness who are living in the community in a 24/7 residential environment. This position works in close partnership with acute care hospitals and community service agencies to provide assessment, intervention, supportive counselling, service coordination and follow-up to adults, 16 years of age and older. All services are provided in accordance with the mission, vision, values and established protocols of the Agency.

Minimum Qualifications:
University Degree in a health-related discipline. Three years relevant experience providing services to individuals who live with a serious mental illness and/or addictions issue, preferably in a community setting. Applied Suicide Intervention Skills Training (ASIST) an asset. Certification in First Aid and CPR an asset. Experience working within a case management model, preferred. French Language proficiency considered an asset.

Knowledge, Skills and Abilities:
Knowledge of and ability to apply discipline specific principles and practices to individuals who live with a serious mental illness, within a client-centred approach. Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects. Knowledge of and ability to apply recovery principles and harm reduction principles. Knowledge of issues related to addictions an asset. Knowledge of and the ability to incorporate best-practices in community support for individuals living with a serious mental illness. Knowledge of and the ability to incorporate best practices in crisis intervention techniques. Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization. Demonstrated advanced clinical reasoning and decision-making skills. Ability to effectively utilize community resources and supports to meet the needs of individuals. Ability to work under pressure within a changing environment. Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation. Excellent communication and interpersonal skills in order to effectively engage community services and individuals, increasing awareness of services. Well-developed problem-solving, prioritization and conflict resolution skills. Ability to work autonomously as well as collaboratively in a multidisciplinary team environment. Basic proficiency in computer skills; MS Office preferred.

Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients. Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire. Casual Positions: Ability to work flexible hours, including evening, night, weekend, on-call and holiday work. Required to accept a minimum of one shift per month to maintain employment.

AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community and enhance our ability to provide quality services to our clients.

We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.

Please submit a resume and cover letter as one document only quoting Competition Number 2024-010 to: careers@amhs-kfla.ca