Cashier - Riviera Maya

We are looking for a Cashier with a passion for client service and expertise within cash register operations.

The role of a Cashier within our boutiques is a critical one, requiring skill, attention to detail, and a very organized mindset.

The Cashier has an important interface with the clients and is responsible for all manner of compliance criteria, including anti-money laundering checks, ID checks, and quota checks. The role is highly collaborative, working very closely with Boutique Management and Fashion Advisors.

Activities:

• Portray a professional image of personal grooming in accordance with the image of Chanel.
• Provide ultimate luxury customer experience according to our Client Service Values.
• Support Fashion Advisors to serve customers by providing cashier service and support as required.
• Master the various professional situations, carrying out cash register operations and accepting the corresponding modes of payment.
• Apply the control procedures for the various means of payment and identification documents.
• Be responsible for the correct handling of all checkout processes.
• Reconcile daily transactions with cash and other forms of balances, ensuring adequate cash flow in counters, verifying the amounts at the beginning and end of shifts.
• Input transaction and client information on the system and invoices accurately.
• Provide information to management by consolidating sales and related information such as sales, stock movement, and customer reports.
• Carefully process refunds and tax-free forms.
• Maintain the customer file actively.
• Ensure an excellent level of service and follow internal procedures.
• Support boutique operations such as gift wrapping and other ad hoc duties as assigned.

We are looking for someone who is rigorous, communicative, and has a keen eye for detail. You will be comfortable engaging with a range of clients in a positive and confident manner. You will have a good understanding of processes, how systems operate, and how to deal with complex transactional problems.

What are we looking for?

• Minimum 2 years as a Cashier in the retail sector, preferably in fashion or any other luxury brand.
• Empathy and listening skills are essential along with a 'can do' attitude.
• Fluent in English and Spanish.
• Excellent attention to detail.
• An understanding of client expectations and good communication.
• Strong computer proficiency and flair for figures.
• Ability to multi-task projects in a dynamic, fast-paced environment.