Case Manager

Catholic Charities Archdiocese of New York

Sault Ste. Marie

CAD 60,000 - 80,000

Job description

Description

Summary: Provides direct case management services through advocacy, crisis intervention services, individual and group case management.

This is a non-exempt, hourly position. The hourly pay is: $23.00

Essential Duties and Responsibilities:

Provides all intake and referral functions for community members looking for services. Includes walk-ins, phone enquiries, family members, parishes, other agencies etc.
Supports receptionist and admin volunteers in providing information regarding services.
Conducts thorough needs assessment and develops action plan accordingly (limited intervention, referral, short / longer term case management, retention services).
Provides crisis intervention to individuals and families facing emergencies, delivered at both on-site and off-site locations.
Develops service plans and conducts psychosocial assessments for individuals and families engaged in case management.
Works as advocate / partner for clients to access benefits, receive financial assistance, food, employment services, medical, mental health services, substance abuse services.
Maintains current and accurate documentation of services provided.
Conducts outreach throughout the county.
Acts as ambassador for ALL CCCSDC programs and services at trainings, forums, meetings etc.
Ensures case outcomes reflect sustainability through 30 or 60 day follow-up.
Facilitates / assists in facilitating educational and support groups.
Stays current on available resources, trends and interventions.
Prepares comprehensive case management report monthly.

Position Type and Expected Hours of Work: This is a full-time position 9:00 am to 5:00 pm, Monday through Friday. Occasional evening and weekend hours as needed.

Working Conditions and Physical Demands:

Ability to remain stationary at a work station and use a computer.

Must be able to visit clients at their home or other off-site locations.

Qualifications: Bachelor level with at least two years of experience in a social service, health care or similar field.

Skills, licenses and / or competencies:

Bi-lingual a plus.
Access to a car, valid driver’s license.
Excellent interpersonal, organizational, writing and telephone skills.
Proficiency with MS Office suite, especially Excel and Outlook.
Ability to work well independently as well as part of a team.
Ability to engage with, and assist, individuals in crisis.
Must be comfortable serving low income, disenfranchised and / or homeless populations of all religions, in a way consistent with CCCSDC culture.