Case Manager

On behalf of WCB Nova Scotia, Venor is recruiting for a Case Manager.

About the Workers’ Compensation Board of Nova Scotia

By working to keep Nova Scotians safe, healthy, and on the job, and supporting them when their lives are impacted by workplace injury, WCB Nova Scotia is contributing to a safer, stronger province. They provide workplace injury insurance to approximately 19,500 employers and 335,000 workers across the province. Their vision is for Nova Scotia to be safe and secure from workplace injury.

WCB Nova Scotia is consistently recognized as a Top Employer in Atlantic Canada and Nova Scotia and has also been recognized nationally as a Top 100 Employer and as one of Canada’s Most Admired Corporate Cultures.

It’s an exciting time to work for the WCB as they undergo a significant business transformation and continue to evolve their service to better meet the needs of those they serve. Case Managers are responsible for a broad range of responsibilities including:

1. Assessing the needs of individual workers and administering the benefit provisions of the Workers’ Compensation Act, where applicable.
2. Exercising leadership in the development of a goal-oriented return-to-work plan.
3. Liaising with employers, health-care providers, unions, and other service providers to ensure access to appropriate medical and vocational rehabilitation services.
4. Managing assigned caseloads.
5. Preparing reasoned, plain language decisions.
6. Adhering to procedures for return-to-work management.
7. Approving and authorizing services and benefits for injured workers on an ongoing basis, including earnings replacement benefits, medical aid, vocational rehabilitation, and permanent impairment benefits.
8. Upon completion of active intervention, assessing entitlement to wage-loss benefits and calculating an award as per the Workers’ Compensation Act provisions and policies.

Case Managers are responsible for coordinating and/or providing a full range of vocational rehabilitation services. This may include (but is not limited to) job search and development; negotiating wage subsidies; developing alternative employment opportunities; and maintaining control of the worker’s vocational rehabilitation benefits and services while participating in a vocational rehabilitation program. The ability to adapt to changes in caseloads and/or teams is key to success in this role.

About You

As an ideal candidate, you will thrive in this environment by possessing the following work group competencies: Managing Risks, Analytical Thinking, Communication, Return to Work, Clinical Assessment Comprehension and application, Problem-Solving, Relationship Management, Decision Making, Vocational Rehabilitation, Case Coordination and Act Interpretation & Application. In addition to these competencies, you will demonstrate a keen sense of teamwork and a passion for delivering impeccable client service. You will be personable, energetic, and will have a natural ability to thrive in a fast-paced, people-centered environment, serving a diverse group of stakeholders. You will also be comfortable delivering presentations, mentoring, and coaching others.

As a successful Case Manager, you will possess a university degree in health care, education, or social sciences and 4 years of experience performing medium or complex case management in a decision-making capacity in patient care, social service, health care, insurance, disability case management, or related environment. An equivalent combination of a university degree in another area of study and significant additional experience in case management may be considered. Travel is a requirement; candidates must have a valid driver’s license and daily use of a dependable, safe automobile.

The Offer

WCB offers a competitive compensation package including a salary range of $69,273 – $87,095. Interested candidates can send their resumes to Natalie Isaacs at vianatalie@venor.ca. Any offer of employment will be conditional upon the completion of all applicable background checks, confirmation of credentials, and a valid Driver’s Abstract, the results of which must be satisfactory to the WCB.

Perks of Joining the WCB Team:

• Comprehensive Benefits Plan
• Health and Dental Insurance
• Health Spending Account
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Referral Program
• A passionate team and a supportive work environment

Venor and WCB embrace a culture of belonging in the workplace. No matter who you are, where you’re from, how you think, what you believe in, or who you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities. Visit their website at www.wcb.ns.ca. WCB Nova Scotia champions safety and promotes a diverse and respectful workplace. They are a scent and allergy-reduced environment.

Venor is an Atlantic Canadian recruiting firm specializing in recruitment solutions, executive search, career transition & outplacement services.

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