Carrier Relations Coordinator

With over 50 years in the Transportation industry, Midland has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values that drives our Superior Quality Service.

Midland Brokerage is currently seeking a Carrier Relations Coordinator to be based in Montreal, QC, and/or at our Head Office in Dieppe, NB, and/or Toronto, ON. The successful candidate will be responsible for maintaining and growing key carrier relationships that align with our compliance standards.

Benefits To Joining Midland:

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Qualifications:

• Education Required: University Degree in a related field
• Minimum three (3) to five (5) years of related experience, preferably in transportation industry
• Strong communication and interpersonal skills, both written and verbal
• Ability to negotiate, motivate and influence others
• Strong customer service and relationship-building skills
• Strong organizational and analytical skills with attention to detail
• Excellent problem solving and decision-making skills
• Bilingualism (English & French) is an asset.

Responsibilities:

• Gather lane detail characteristics and historical information to provide Procurement.
• Maintain bid information and final results for contract and routing guide updates (Bid completion and implementation).
• Optimize Carrier Compliance Management (Four Kites, Insurance limit increases, Fine recovery).
• Monitor route guides and carrier capacity and rate adherence to awarded business.
• Work with Midland claims and carriers to resolve disputed/non-responsive claims in timely manner.
• Prospect new carrier opportunities understanding how they'll fit current network and seek out new capacity as needed.