Carrier Relations Assistant

With over 50 years in the Transportation industry, Midland has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario, and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers, and owner operators as well as our Company Values that drive our Superior Quality Service.

Midland Brokerage is currently seeking a Carrier Relations Assistant to be based in Montreal, QC, and/or at our Head Office in Dieppe, NB, and/or Toronto, ON. The successful candidate will be responsible for maintaining carrier record maintenance in accordance with our compliance standards.

Benefits To Joining Midland:

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, including gym memberships, fitness classes, or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and the large network of the JD Irving group of companies

Qualifications:

• Education Required: High School or College Diploma
• Minimum one (1) to three (3) years of related experience, preferably in the transportation industry
• Strong communication and interpersonal skills, both written and verbal
• Strong organizational and analytical skills with attention to detail
• Excellent problem-solving and decision-making skills
• Bilingualism (English & French) is an asset.

Responsibilities:

• Maintain Carrier Contract & Route Guide entry and ensure accurate rates entered in Mercury gate.
• Enter all RFP awarded rates and maintain expiry dates in the system.
• Utilize RMIS and CARMA to initiate and complete carrier onboarding.
• Communicate and resolve any onboarding discrepancies with carrier and internal stakeholders to ensure accurate, complete set up.
• Maintain Compliance by tracking C-TPAT certification changes and updates, action non-compliance updates from RMIS.
• General carrier record maintenance (contact names/emails, banking, quick pay, etc.).