Career Development Coach - Temporary YWLC

Description

The Career Development Coach is a YWCA Hartford Region ambassador and resource navigator, and plays a central role in the curated experiences of YWCW, YWLC, and Personal Finance program participants. The Career Development Coach will facilitate workshops; develop personal, professional, and academic SMART goals with participants; coordinate activities related to department objectives, including case management, program recruitment, and college and career placements; and work effectively with program site partners.

Essential Functions of the Job:

Collaboration and Partnership

• Serves as a YWCA Hartford Region brand ambassador, elevating the organization's values, mission, vision, and impact with existing and potential program partners;
• Identifies, facilitates, and nurtures partnerships across multiple sectors and industries to enhance program services and objectives;
• Works cooperatively with program site partners to ensure seamless delivery of program services;
• Other duties as assigned by the Director of Programs.

Recruiting

• Collaborates with partners and the Director of Programs to identify, recruit, and enroll eligible Program participants;
• Articulates features and benefits of YWCA Hartford Region Programs to partners and participants;
• Tracks and manages eligible participants and maintains the appropriate files, documents, and demographic information;
• Other duties as assigned by the Director of Programs.

Facilitating

• Reviews and implements curricula and lesson modules, and performs program assessments;
• Researches, designs, and implements workshops and activities specific to relevant leadership and career skills, knowledge, and competencies;
• Provides workforce development support (i.e., job search, resume and cover letter writing, mock interviews, etc.);
• Prepares participants to meet emerging workplace needs and achieve life success;
• Delivers direct in-person and virtual program service and leads day-to-day program support;
• Other duties as assigned by the Director of Programs.

Coaching

• Conducts one-to-one and group coaching in leadership, college, and career preparedness, and empowerment;
• Identifies and evaluates student needs and recommends suitable resources to eliminate obstacles to student success, including, but not limited to, connections to healthy social networks, mentoring, financial literacy resources, wellness, and student services support programs;
• Remains current with professional trends and program resources in leadership development, empowerment, post-secondary education, and workforce development;
• Other duties as assigned by the Director of Programs.

Reporting

• Captures and enters accurate documentation for program and funding reports, including participation case notes, student testimonies, workshop and resource summaries, and education and employment outcomes;
• Supports reporting and data collection management, input, and accuracy;
• Recommends and identifies resources for Programming, creating success strategies for overcoming obstacles for college and career success;
• Ensures data integrity by promptly and accurately entering all relevant information into the database;
• Maintains proper documentation of processes and identifies/tracks measurable outcomes that demonstrate program effectiveness and align with funding requirements;
• Other duties as assigned by the Director of Programs.

Requirements

Education:

• Bachelor’s Degree in education, social work, community development, or related degree.
• Must have a valid driver’s license and reliable transportation.

Experience:

• Minimum two (2) years’ experience in leadership development, program management, and teaching.
• Minimum three (3) years’ experience in developing educational programs and courses focused on digital technology and nontraditional adult education.
• Education sector, teaching, trainer, or experience training in a nonprofit setting required.
• One (1) to three (3) years’ relevant experience in coaching, mentoring, or providing group facilitation.
• One (1) to three (3) years’ written and communication skills, i.e., report writing, developing training materials, and communications with program partners.
• Positive and visionary thinker with strong student engagement experience.
• Proficient in coaching, mentoring, and group facilitation skills.
• Ability to prioritize goals and navigate resources with/for students.
• Experience working in the field of human services and with various populations.
• Strong understanding of personal identity constructs.
• Experience building local, academic, and workforce partnerships and programs.

Schedule:

This is a temporary part-time position. The incumbent will work 25 hours/week for 19 months (76 weeks) for a maximum of 1,900 hours. Standard hours of operation are Monday–Friday, 8:30 am – 5:00 pm. Due to the nature of the work, some weekend and evening hours may be required.

Key Competencies:

• Seeks to cultivate and develop professional working relationships with key partners i.e., staff, volunteers, interns, board members, and local collaborators;
• Demonstrated skill in understanding others;
• Engages in (or commits to) personal and professional development;
• Demonstrates a willingness to examine one’s assumptions and attitudes;
• Maintains productive work relationships while considering multiple perspectives;
• Demonstrates awareness of one’s and others’ life experiences and their relevance in the workplace;
• Experience resolving conflicts effectively;
• Promotes a respectful work environment in which concerns are addressed effectively.

Skills:

• Attention to Detail: Strong attention to detail and ability to troubleshoot;
• Collaboration: Strong collaboration and networking skills;
• Communication: Strong written and verbal communication skills;
• Dependability: Ability to work independently and communicate effectively and consistently with internal and external constituents;
• Emotional Intelligence: Recognizes and values different ideas of others; Empathetically and respectfully accepts these differences and works cooperatively and sincerely to optimize the contributions of all individuals;
• Innovative: Ability to bring innovation and forward-thinking to the department;
• Mission Focused: Must uphold the core values of the organization; Strong supporter of the organization’s mission and services offered;
• Presentation: Exceptional public speaking and strong group facilitation skills;
• Problem Solving: Strong problem-solving and critical thinking skills;
• Technical Skills: Proficiency with Microsoft Office products, including high proficiency with Excel, PowerPoint, and Word required; Ability to embrace new technology and software programs;
• Time Management: Strong time management, project management, and prioritization skills;
• Relationship Building: Understands the importance of building and sustaining relationships.