Care Coordinator Manager

Location: Halifax, Nova Scotia
Status: Permanent full time
Schedule: Monday - Friday (Evening hours required)

The Care Coordinator Manager is responsible for ensuring the day-to-day operations of the clinic run smoothly for both patients and staff. The position works closely with a Clinic Director and may manage other administrative or support staff. Responsibilities include following standard administrative processes, ensuring revenue and cash receipts reconciliation is completed accurately and timely, and providing administrative support to patients and staff.

Primary Responsibilities:

• Creating an environment that is welcoming and warm to the clients and staff
• Dealing effectively with customer and patient inquiries, as well as complaints
• Building relationships with all business areas and staff, including admin and clinical
• Management of reception area
• Maintaining Accounts Receivable
• Accurately entering incoming payment and monthly deposit reconciliation
• Ensuring timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment and discharge information
• Timely submission of forms to insurance companies and stakeholders
• Expense and petty cash processing and control
• Accounting controls and reporting
• Manage payroll, including accuracy, communications and meeting deadlines

Qualifications & Core Competencies:

• High School Diploma, G.E.D. or equivalent
• Current enrollment or graduation from a college diploma program in a related field is an asset
• Excellent customer service skills and telephone etiquette
• High degree of organizational skills and ability to prioritize and multi-task
• A “self-starter” with an ability to work independently and collaboratively in a team environment
• Ability to work in a fast-paced environment
• Strong computer and data entry skills
• Experience in a Physiotherapy or medical clinic an asset

Why Lifemark:

We live our values in everything we do - striving for simplicity, doing the right thing, being inclusive and welcoming, and having fun! We go the extra kilometer by offering our employees:

• Competitive salary with benefits package
• Annual continuing education allowance with a variety of internal training opportunities
• Collaborative, multidisciplinary work environment
• National Partner of Special Olympics Canada
• GoodLife Fitness discount

Apply Today! Visit www.lifemark.ca/careers for more information.

Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.