call centre agent - customer service
Be among the first applicants.
YardWorx
Calgary
CAD 40,000 - 60,000
Be among the first applicants.
6 days ago
Job description
Overview
Languages
English
Education
3 years to less than 5 years
Work setting
Tasks
Computer and technology knowledge
Security and safety
Financial benefits
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
3 years to less than 5 years
Work setting
- Urban area
- Business sector
- Private sector
- Sales
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, inquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Consult with clients after sale to provide ongoing support
- Perform data entry
Computer and technology knowledge
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Call centre
Security and safety
- Driver's validity licence check
- Own transportation
- Own vehicle
- Valid driver's licence
- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Financial benefits
- Group insurance benefits
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
Land a better
job faster
job faster
