Business Systems Analyst

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

Overview of the department

Supporting TMX's vision of being a technology driven solutions provider, Global Technology Services (GTS) provides the company’s information technology, integrated operations, vendor management, innovation, data management & analytics, and project management services.

Job Summary

In this role, you will be responsible for drawing up requirement statements and take part in development projects as an advisor in the area of business and systems use. You ensure that business requirements are accurately translated into system functionalities that support organizational goals and follow up change requests with users as they act as an intermediary between users and implementation teams.

This role will report to the Senior Manager, Data & Analytics.

Key Accountabilities:

1. Collaborate with Business and IT Stakeholders to gather, validate, and document both functional and non-functional requirements.
2. Serve as Subject Matter Expert (SME) on TMX business activities and system usage, providing guidance to business partners and internal teams.
3. Facilitate Requirement Sessions with stakeholders to clarify needs, confirm expectations, and align on project goals.
4. Develop Clear and Detailed Documentation (e.g., BRDs, functional & technical specifications) outlining business problems, objectives, and project scope.
5. Analyze Existing Processes to identify inefficiencies, bottlenecks, and opportunities for improvement based on industry best practices.
6. Assist with Project Communication and coordinate end-user training to ensure successful adoption of solutions.
7. Translate Business Requirements into technical specifications in collaboration with software developers, system architects, and IT teams.
8. Create Test Cases and scenarios based on business requirements; assist with QA to ensure system readiness before go-live.
9. Develop Training Materials and conduct training sessions to ensure end-user proficiency with new systems or updates.
10. Manage Data and Vendor Relationships, overseeing onboarding, technical integration, and ongoing success.
11. Update Stakeholders on project status, timelines, risks, and outcomes.
12. Support Project Managers in scope definition, timeline estimation, and resource allocation.
13. Ensure Compliance with regulatory standards and assist in audits by providing necessary documentation.
14. Utilize Modeling and Project Management Tools (e.g., Lucidchart, Jira, Confluence) to document and manage tasks and workflows.
15. Perform Other Related Tasks as assigned by management.

Must haves:

1. University degree in Computer Science, Engineering, or Business Management.
2. Solid experience in Capital Markets, especially Fixed Income.
3. Experience in SQL, Python, Spark, AWS Technologies, Snowflake.
4. Ability to analyze complex business problems and break them down into actionable steps.
5. Strong written and verbal communication to convey technical information to non-technical stakeholders.
6. Ability to multi-task.
7. Strategic thinker.
8. Meticulous attention to detail.
9. Must be a self-starter with ability to follow through on projects assigned.

Nice to haves:

1. Progression toward CFA, CSC, CPH, and TTC.
2. Experience in big data technologies and machine learning an asset.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.