Business System Analyst / Analyste des systèmes d'affaires

About the Role:

We are looking for an experienced and proactive Business Systems Analyst to join our dynamic team. The ideal candidate will excel in analyzing complex systems, troubleshooting issues effectively under pressure, and collaborating with cross-functional teams to enhance our IT operations. This role involves working closely with business operations and IT development groups to design, develop, and support system improvements.

California Hiring Salary Range: $90,000 - $110,600.00

Actual annual salary offered to a candidate will be based on a number of variables including geographic location, work experience, education and skills/achievements, and will be mutually agreed upon at the time of offer.

What You'll Do:

• Analyze and resolve production issues promptly, ensuring minimal disruption to operations.

• Support and enhance the proprietary ERP system built upon cutting-edge technologies, including troubleshooting, implementing new requirements, and conducting data analysis, with a focus on supply chain, order processing, and manufacturing.

• Contribute to continuous improvement initiatives and deliver new requirements for the TD SYNNEX ERP IT functions.

• Assist in generating and maintaining operational reports and data analysis to support business needs.

• Provide daytime operational support for IT issue resolution.

• Design and detail the specifications for automated systems.

• Collaborate with Business Operations and IT Development teams to advance system development projects.

• Lead or participate in cross-functional projects aimed at addressing business or system challenges.

• Work effectively with offshore teams to coordinate development and support activities.

• Maintain strong business communication and document writing skills to establish and uphold procedural best practices.

• If you are an AI enthusiast, you have the opportunity to work with our global talent AI team to implement AI features into our ERP functionalities.

What We're Looking For:

• A Bachelor's degree in Computer Science, Data Science, Statistics, or Management Information Systems is required (a Master's degree is preferred).

• Minimum of 2 years of experience in software development, system analysis, or data analysis.

• Experience with ERP development, particularly in supply chain or manufacturing systems, is a plus.

• Experience with Sybase or MySQL database servers.

• Fluent in Mandarin is a plus.

• Strong analytical and troubleshooting skills, especially under pressure.

• Thorough understanding of the software development life cycle.

• Strong communication skills and the ability to work independently.

• Demonstrated good judgment in defining procedures and practices to determine appropriate actions.

• Proficiency in Java is a plus.

Key Skills: Automation Systems, Business Systems, Enterprise Software, Functional Specifications

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!