Business Services Manager

About the job: Our London Business Services Team is seeking a Business Services Manager. This role will be instrumental in providing high-quality business advice and accounting services to clients, while assisting them to develop their respective portfolios. Leading the team, you will facilitate on-the-job training for team members to build their knowledge of different client types while supporting them to gain exposure to all aspects of the business services service line.

You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity.

Your Responsibilities:

Here's a bit more on what you can expect to be doing day-to-day:

1. Contribute to the achievement of targets and success of the service line as part of the management team.
2. Identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience.
3. Develop relationships with new and existing clients to identify opportunities, pitch for new business, and create tender documents.

We’re looking for talented people like you:

1. ACA or ACCA qualified or qualified by experience.
2. Project management experience.
3. Familiarity with accounting software and Microsoft Office 365.
4. Experience managing large and complex clients.
5. Good communication skills, enabling you to work effectively and collaboratively in a team.
6. Interpersonal and people management skills.

At Duncan & Toplis, we offer flexible working arrangements through our flexible working guide, called ‘How We Work’. As part of our benefits package, we also offer mental health support and time to volunteer for charitable work. These are just some of the perks of working at Duncan & Toplis.

Duncan & Toplis develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.

Experience: Required
Employment: Full-time
Starting time: Immediate start!