Business Relationship Support (Hybrid - Lower Mainland/ Fraser Valley region)

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TEAM LOCAL is hiring

Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley, and Okanagan.

It's our vision to help build vibrant, healthy communities, thriving local enterprises, and financially empowered people. Be our new Business Relationship Support (BRS) to join our Prospera Team in the Lower Mainland and Fraser Valley regions. You will support our Business Relationship Managers (BRMs) and The Regional Director, Business Banking (RDBB). Your responsibilities will include collecting and preparing annual review documentation, preparing reports, liaising with external parties such as insurance and merchant service providers. Make an impact. Apply today.

What you'll do:

1. Act as primary support to the RDBB & aligned BRMs, and thereby to BB members.
2. Prepare reports, maintain business lending and bring forward filing systems and respond to member enquiries.
3. Liaison with third parties, oversee delinquency tracking and follow through on some collective action.
4. Maintain knowledge of personal and business products and services offered by the Prospera Credit Union.
5. Assist the BRMs in the preparation of member credit applications and credit renewals and other supporting due diligence or monitoring and control.
6. Provide advice specific to members' needs including but not limited to Business Online, cash management services, merchant, and payroll services under the guidance of business relationship managers.
7. Proactively refer members to BRMs as necessary.
8. Run various credit reports and other searches including land title and personal property security act (PPSA) searches, and complete telephone credit checks.
9. Create and maintain security files for follow-up on registration and renewal and for internal and external audit purposes.
10. Follow up to ensure required security is obtained and credit terms and conditions are met by following up with members and/or BRMs.
11. Prepare and document letters of credit and related indemnities for members.
12. Draft related credit applications, supporting security pledges, and PPSA registrations and renewals.
13. Under the guidance of BRMs, negotiate fees, collect fees, and set up banking and diary systems.
14. Follow up on annual reviews, documenting reviews, PPSA registrations, and fee collection as support for aligned BRMs as part of their accountability for Portfolio Management.
15. Process and administer monthly syndicated loan payments and prepare payment charts for finance, commercial credit and business departments and syndicate partners.
16. Help maintain positive relationships with syndicated lenders by coordinating loan drawdown, ensuring payments are processed on time, and that appropriate records are shared with partners as required.
17. Review various reports and under the direction of the BRMs, contact members to arrange payment where necessary.
18. Calculate and prepare loan payouts by applying established penalty and interest formulas.
19. Prepare, process and complete mortgage payouts and discharges through source and manually, with approval by Management.
20. Assist in the loan margining process by analyzing receivable lists, preparing margin cards, preparing letters for any required loan reductions, and collecting fees.

What you bring:

1. 2 - 3 years in a front-line position within a financial institution with exposure to lending; or an equivalent combination of education and experience.
2. Demonstrated capability in decision making and critical thinking.
3. Proven ability to plan, schedule, organize and prioritize work priorities.
4. Knowledge of cross-selling techniques and an understanding of banking systems, applications and technology.
5. Understanding of business lending and deposit products and services and related policies, procedures, documentation requirements and legal processes.
6. Skilled in accounting and financial statements.

Our Values

1. Cultivate trusting relationships: We are local at heart, aligned in our purpose to help our members, communities, and team thrive.
2. Empower and enable others: We give each other the space, trust, and tools to succeed.
3. Lead with curiosity: We approach all circumstances with curiosity and a drive for continuous learning and improvement.
4. Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.
5. Thrive as One Team: We collaborate because it strengthens us.

What's in it for you?

1. Inclusive, equitable and accessible workplace: All team members are valued, respected and heard. We learn from each other's differences, gaining strength through our people and our perspectives.
2. Training and support: We set our employees up for success with training and continued support and access to resources throughout employment.
3. Career advancement: We're committed to our employees' growth and development and we want to see you soar.
4. Fun and camaraderie: We care deeply about our members and our employees, and we want the hours you spend with us to be fun, rewarding, and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.
5. Show me the money: We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.
6. Community focused: We care about giving back to the communities we live, work and play in. We participate in many community-minded activities throughout the year.

Our commitment to Diversity, Equity and Inclusion

Diversity, equity and inclusion is part of everything we do, and we're on a continuous journey to ensure every employee and member feels like they #BelongAtProspera. If you require accommodation during any part of the recruitment process, please let us know.