business receptionist

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide customer service

Computer and Technology Knowledge

• Word processing software
• MS Office
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Area of Work Experience

• Cleaning

Security and Safety

• Criminal record check

Transportation/Travel Information

• Own transportation
• Own vehicle
• Willing to travel

Work Conditions and Physical Capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal Suitability

• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity