Business Line Manager, Parts and Services Division

Business Line Manager, Parts and Services Division

Functional area: Marketing

Onsite or Remote: Hybrid

Country/Region: CA

Location: Mississauga, ON, CA, L5T 1W5

Company name: Epiroc Canada Inc.

Date of posting: Apr 1, 2025

United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society.

Join Our Team as Business Line Manager at Epiroc!

Work Type: Hybrid

Responsibilities:

• Ensuring the safety and well-being of self and team
• Act as a role model and ambassador in relation to the company's values and our code of conduct
• Drive growth of the underground capital business in both key underground market segments: mining and construction
• Sell more of what existing customers already buy from us (increase loyalty/share of wallet)
• Develop relationships and establish sales with new customers (customer white spots)
• Sell new products to existing customers (product white spots)
• Work closely with the Customer Center sales personnel
• Oversee and drive the rental business, working with stakeholders and internal partners for the North America Market
• Support the National Sales Manager to develop a highly efficient territory management plan for the Underground business
• Develop new and strengthen existing Epiroc underground customer relations
• Drive strong price realization through sales price management
• Ensure stability and predictability in business results, including accurate monthly forecasting and reporting
• Act as a single point of contact regarding the Order to Delivery process
• Develop customer quotations according to agreed Price Build Up (PBUs)
• Accounts receivable management for underground capital invoicing
• Continuously develop a personal understanding of Epiroc's underground capital offering
• Work collaboratively across the customer relationship matrix

Qualifications & Experience

• Minimum of 5 years of relevant experience in the aftermarket equipment, parts, and services field
• Strong mechanical and technical background
• Solid understanding of basic and intermediate financial statements and calculations
• Proven ability to work in complex, interdisciplinary, cross-functional teams
• Experience working across different cultures with respect and adaptability
• Strong and proven sales track record
• Creative problem-solving skills
• A data-driven approach to decision-making
• Experience presenting to and influencing stakeholders
• Able to manage multiple projects simultaneously
• Highly motivated, hands-on, and committed to achieving results

Language Skills

• Native-level fluency in English, both written and spoken
• Proficiency in French is considered an asset

Mindset & Personal Attributes

• A safety-first mindset and a strong sense of collaboration
• Proactive and organized, with a strong planning mentality

Mobility

Willingness and availability to travel up to 30% of the time to customer sites and Epiroc locations across Canada.

How to apply? All candidates must submit a cover letter and resume outlining how their experience and training meet the basic requirements listed above. Qualified candidates must be eligible to work in Canada and can apply online at epiroc.com/en-ca/epiroc-careers.