Business Intelligence - Production Support (REMOTE)

Business Intelligence - Production Support (REMOTE)

Date: Mar 6, 2025

Location: Toronto, ON, CA

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Intelligence - Production Support (REMOTE) to join our team! This is a fully remote role and can be based anywhere in Canada.

Job Responsibilities Include:

• Working closely with Project managers, user interaction designers, and onsite/offshore software engineers to deliver new and enhancement projects.
• Prioritize and manage work to critical project timelines in a fast-paced environment and putting ideas into a tangible form.
• Preparation of Architectural documents and best practices for the solution.
• Provide back-up strategy for implementation and Data Migration planning.
• Create appropriate indexes for the relevant columns of the tables in the database.
• Documentation of test cases and workflow instructions.
• Deployment of BI packages and BI reports.
• Unit test of BI ETL Jobs for extraction, transformation, and loading of client data.
• Unit test of BI Tool Reports that are used to populate and send the Clients Data via BI Tool.
• Ensure system and database scalability, security, performance, and reliability.
• Participate in implementation, rollout, migration, integration, upgrades for BI applications including BI Dashboard/BI Tool setup, Performance Tuning, and Automation.
• Design the Data foundation/Data Lake and the business layers in BI Dashboard.
• Define security roles & user groups for BI Reporting Tool.
• Create dashboards for easy monitoring and alerting.
• Build new environments for BI Tool and manage version control and upgrades as per the latest patch.
• Organize and deliver services on a cross-section of complex projects for BI Tool and actively participate in the development of Reports and Dashboards.
• Define Folder security in CMC, implement Row level security in reports and dashboards, and configure Active Directory groups on BI Tool.
• Develop strategy regarding overall architecture and infrastructure, identify and define necessary system enhancements, analyze existing system logic, identify problems, and recommend and implement solutions.
• Conduct system and application performance analysis, coordination, and remediation.
• Identify automation for repetitive activities and propose performance improvements.
• Identify low-performance jobs within the system and rewrite/redesign to improve performance.
• Drive a coordinated Business Intelligence and Automation strategy to enable KPIs to track and report the success of each activity.

Basic Qualifications:

• 8+ years of experience in development/enhancement, analysis, design, maintenance, documentation & testing.
• Experience in the development of new BI (Business Intelligence) ETL Packages/Process to meet new Clients requirements and setup new Clients.
• Create new technical Specification Documents for the development of New ETL Packages and BI Tool Reports.
• Create design documents for defining process, Quality, and Information analyzer jobs.
• Experience in creating Adhoc and Canned Reports in BI Tool while analyzing the business user’s requirements and reviewing the current environment.
• Analysis and study of existing systems and integration of new ETL Packages within the system.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.