Business Intelligence Manager

Overview

It’s an exciting time to be at OSL Retail Services, working for a people-focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service, and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

The Company:

OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising, and customer acquisition.

About the role:

Reporting to the Analytics Director, the Business Intelligence Manager is a skilled analytical professional who has significant hands-on experience with analysis, reporting, and dashboarding. You will be responsible for leading the development, implementation, and maintenance of the organization's business intelligence function. You will work closely with various departments to understand their data needs, develop analytics solutions, and provide insights that drive informed decision-making across the organization.

Role: in Mississauga office five days a week.

What you’ll do:

BI Strategy and Planning:

• Develop and execute the organization's business intelligence strategy in alignment with overall business objectives.
• Identify key performance indicators (KPIs) and metrics to measure business performance and track progress towards goals.
• Collaborate with stakeholders to prioritize BI initiatives and projects based on business needs.

BI Development and Implementation:

• Oversee the design, development, and implementation of business intelligence solutions, including data warehouses, reporting tools, and dashboards.
• Ensure data accuracy, integrity, and security across all BI platforms.
• Stay updated on emerging technologies and trends in business intelligence to drive innovation and continuous improvement.

Data Analysis and Insights:

• Analyze complex data sets to extract actionable insights and trends that inform strategic decision-making.
• Develop advanced analytics models and predictive algorithms to forecast business performance and identify opportunities for growth.
• Present findings and recommendations to senior management and key stakeholders in a clear and concise manner.

What you’ve done:

• Proven working experience as a data analyst or business data analyst.
• Technical expertise regarding data models, database design development, data mining, and segmentation techniques.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.
• Adept at queries, report writing, data visualization, and presenting findings.
• Strong knowledge of and experience with reporting packages, databases (SQL, etc.), programming (XML, Javascript, or ETL frameworks).
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc.).
• BS in Mathematics, Economics, Computer Science, Information Management, or Statistics an asset.

What we offer:

• A competitive base salary of $70-$85K plus bonus.
• Vacation plus additional flex days.
• Comprehensive benefits.
• RRSP matching program.
• Training and development opportunities to grow your career with one of Canada’s Best Managed Companies.
• A supportive workplace culture and work environment.

If this sounds like you and you’re excited to be a member of our team, please apply now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender,