business general manager

Title: Assistant General Manager

Posted on: March 28, 2025

Employer: Tabule Restaurant Group

About Us

Tabule is a renowned Middle Eastern restaurant group in Toronto, known for its authentic flavours, warm hospitality, and contemporary take on traditional dishes. Since opening in 2005, Tabule has expanded to multiple locations, each offering a unique yet consistently high-quality dining experience. Our menu features a vibrant selection of fresh, handcrafted dishes, from signature mezze plates and charcoal-grilled kebabs to our beloved falafel and house-made desserts. We take pride in using the finest ingredients, ensuring every bite reflects the rich culinary heritage of the Middle East. At Tabule, we are more than just a restaurant—we are a community-driven space where guests can enjoy exceptional food in a welcoming and stylish atmosphere. Whether dining in, taking out, or catering a special event, we are committed to delivering an unforgettable experience that celebrates the flavours and traditions of the Levant. Join our team and be part of a passionate group dedicated to hospitality, excellence, and innovation in Middle Eastern cuisine.

Job Summary

Tabule is seeking a motivated and experienced Assistant General Manager (AGM) to support the General Manager in overseeing daily restaurant operations. The AGM plays a key leadership role in ensuring a seamless guest experience, maintaining operational excellence, and fostering a positive team environment. This role requires a strong background in restaurant management, team leadership, and financial oversight.

Key Responsibilities

1. Assist the General Manager in overseeing front-of-house and back-of-house operations.
2. Ensure an exceptional guest experience by upholding high service and quality standards.
3. Support staff recruitment, onboarding, training, scheduling, and performance management.
4. Lead by example, motivating and coaching staff to foster a strong team culture.
5. Monitor financial performance, control costs, and assist with budgeting and reporting.
6. Ensure compliance with health, safety, and sanitation regulations.
7. Handle customer inquiries, complaints, and conflict resolution professionally.
8. Oversee inventory management, ordering, and vendor relations.
9. Support marketing initiatives and community engagement to enhance brand presence.

Qualifications and Skills

1. Minimum 1-3 years of experience in a restaurant management or supervisory role.
2. Degree/Diploma in Hospitality, Business Management, or a related field is an asset.
3. Smart Serve certification required; First Aid and Food Handler certification are assets.
4. Strong leadership, communication, and problem-solving abilities.
5. Experience in team training, development, and performance management.
6. Financial acumen with experience in cost control and sales analysis.
7. Ability to multitask and thrive in a fast-paced environment.
8. Customer-focused mindset with a passion for hospitality.
9. Additional beverage training, such as wine certification or mixology courses, is considered an asset.
10. Knowledge of POS systems, particularly Toast, is considered an asset.

Competencies

1. Leadership: Ability to motivate and guide a high-performing team.
2. Operational Excellence: Strong attention to detail and ability to optimize workflows.
3. Customer Service: Commitment to delivering outstanding guest experiences.
4. Problem-Solving: Ability to handle challenges and find effective solutions.
5. Adaptability: Thrive in a dynamic, fast-paced environment.
6. Collaboration: Work closely with the General Manager and staff to achieve operational goals.

Employment Details

1. Job Type: Full-Time
2. Work Schedule: Flexible availability required, including days, evenings, weekends, and holidays.
3. Benefits:

• Complimentary meal during each shift worked.
• Employee discounts on food purchases when off duty.
• Health benefits package available after one year of employment.

How to Apply

Interested applicants can apply by sending a resume to hr@tabule.com.

Location

Oakville, ON

Salary

$22.00 to $25.00 per hour

Terms of Employment

Full time, starts as soon as possible, 1 vacancy.